Prince William County

PWC Citizen Satisfaction 2009

Annual Citizen Satisfaction Survey for Prince William County, VA was based on a dual-frame sample that included Random Digit Dialing of landline phones and cell phones. The survey included new questions, introduced in 2008, to track changes related to the County`s illegal immigration enforcement policy. This year`s results showed significant increases in many satisfaction items.
Year
2009
Area of Survey Study

PWC Cell Phone Pilot

This pilot project was a supplement to the 2007 Prince William County Citizen Satisfaction. It was designed to determine the feasibility and efficacy of conducting citizen satisfaction survey via cell-phone in Prince William County. Two small experiences were embedded dealing with survey length and cash incentives. Overall, the results support our recommendations to Prince William County Board of Supervisors that the annual citizen satisfaction survey should include cell-phone samples in 2008.
Year
2007
Area of Survey Study

PWC Citizen Satisfaction Survey 2008

This survey was designed to determine residents` opinions about quality of life in Prince William County, to determine residents` level of satisfaction with a number of services the County provides, and to measure citizen opinion about the way in which the County is managing growth and development. Of particular interest was whether or not citizen opinion has changed on some key issues since the 1993 survey, also conducted by CSR. New features of this year`s survey are the inclusion of cell-phone respondents and the addition of new questions related to the County`s immigration policy adopted by the County Board of Supervisors in July 2007 and implemented by the Police Department in Spring 2008.
Year
2007
Area of Survey Study

PWC Organizational Survey 2005 (Employee Satisfaction)

Prince William County commissioned the Center for Survey Research to conduct a survey of all full- and part-time employees to assess the degree to which the County`s employees are `living out` the vision and values adopted in recent years by the County`s leadership team. The values include: respect, integrity, creativity, teamwork, excellence, and responsibility. The U.Va. Research team will test to see whether higher levels of teamwork, engagement, and proactivity are linked to evaluations of the external and internal services received and delivered by employees.
Year
2005

PWC Employee Satisfaction 2003

The 2003 Prince William County Organizational Survey was administered to full-time and part-time employees of the County with the primary purpose of assessing the degree to which County staff were `living` the County`s vision and values in their work.
Year
2003
Area of Survey Study

Prince William County Citizen Satisfaction Survey

This telephone survey was designed to determine citizen satisfaction with both county services and government. The questionnaire asked respondents to rate their satisfaction with public safety; human services; planning and development; neighborhood maintenance; mental health services; the attraction of new businesses; and programs for the elderly.
Year
1993
Area of Survey Study