Overview

The Center for Survey Research conducts a wide array of surveys for a diverse clientele. We work with organizations on a one time-basis or on reoccurring survey projects. Contact us if you would like to discuss your survey project needs.  

UVA Economic Impact Analysis
Overview:
This study was requested by the UVA President’s Office to measure the impact of the University on the local and state economies. This was the fourth study commissioned by the Weldon Cooper Center and its predecessor. The most recent study was published in 1990. The 2005-2006 study was co-directed by John L. Knapp and William H. Shobe. The survey included a sample of the faculty and administration the clerical and technical staff the service and maintenance workers and the students. The questionnaire was programmed into Sensus Web for all four groups with a mail-out component for service and maintenance workers who may not have computer access.
Project ID:
5.017
Principal Investigators:
Deborah Rexrode
Sample:
Completed by 962 graduate students and 796 faculty/staff members of UVA an overall total of 1758.
Year:
2005
West Philadelphia Community Health Priorities Survey
Overview:
RDD phone survey on community priorities for health promotion and disease prevention conducted to learn more about the health issues and concerns that are important to people who live in West or Southwest Philadelphia.
Project ID:
6.002
Client Name:
Professor Chanita Hughes Halbert University of Pennsylvania
Sponsor:
National Institutes of Health
Principal Investigators:
Robin Bebel
Sample:
RDD sample of West Philadelphia area screened to yield African Americans age 22 and older. 202 completed the survey.
Year:
2006
Fairfax DFS Client Satisfaction Survey
Overview:
The 2005 Fairfax County Department of Family Services (DFS) Customer Satisfaction Survey was conducted during the fall of 2005. Survey packets were mailed to the home ad-dresses of 3 500 DFS customers. The response rate for this survey is 41.9 percent. The questionnarie was available in five languages in addition to English. The purpose of the survey was to assess the level of client satifaction with services provided by DFS and determine the major factors that impact the level of satisfaction.
Project ID:
5.018
Client Name:
Fairfax Countuy Department of Family Services
Sponsor:
Fairfax County Department of Family Services
Principal Investigators:
David Hartman
Sample:
Out of sample of 3500 1281 complete
Year:
2005
PWC Citizen Satisfaction 2006
Overview:
Annual citizen satisfaction survey.
Project ID:
6.003
Principal Investigators:
Tom Guterbock
Year:
2006
UVA Cancer Center CIM - Patients/Family
Overview:
The self-administered questionnaires collected by the sponsor at UVA's cancer clinics investigated patient and family familiarity with usage and assessment of complementary and alternative cancer treatments and the Cancer Center's programs for integrative care.
Project ID:
5.02
Sponsor:
UVA Cancer Center
Principal Investigators:
Tom Guterbock
Sample:
175 patients in clinic sampled 90 complete 125 family members sampled 54 complete.
Year:
2005
Rockville Internal Satisfaction Survey
Overview:
Evaluation of employee level of satisfaction with internal services of the city government.
Project ID:
6.004
Principal Investigators:
Robin Bebel
Sample:
532 employees
Year:
2006
Schwenzer - Moral Distress
Overview:
The research addressed moral distress in respiratory care practitioners. CSR's role was to conduct analysis of the data and advise the client on interpreting the data.
Project ID:
5.022
Sponsor:
Karen Schwenzer
Principal Investigators:
Tom Guterbock
Year:
2005
C-TPAT - ViaTech Systems
Overview:
Customs-Trade Partnership Against Terrorism (C-TPAT) is a voluntary government-business initiative established by Customs Border Patrol following the September 11 terrorist attacks. The main purpose of C-TPAT is to build cooperate relationships that strengthen and improve overall international supply chain and U.S. border security. The project was a survey of C-TPAT members to understand the benefits of being a C-TPAT partner and to track the costs and return on investment of being associated with C-TPAT membership. The project included an SME (Subject Matter Expert) workshop semi-structured interviews a pilot study and a web questionnaire.
Project ID:
6.007
Client Name:
Victor & Eric Kan Paul Howard Jaime Ramsey
Sponsor:
Customs and Border Patrol U.S. Department of Homeland Security
Principal Investigators:
Tom Guterbock
Sample:
All companies enrolled in the C-TPAT program (about 6000 firms)
Year:
2006
VITA Customer Satisfaction Survey
Overview:
VITA commissioned the Center for Survey Research (CSR) at the University of Virginia in August 2005 to conduct a survey of in-scope agencies. The purpose of the survey was to assess customer satisfaction with the services provided by VITA. The survey was conducted in two phases. Phase 1 consisted of a pilot study involving semi-structured telephone interviews with a small sample of customers to identify key issues perceptions and opportunities to be covered in a census survey. Phase 2 was a web-based survey addressed to all agency directors and IT managers of in-scope agencies. Of the 151 agency directors and IT department managers 89 completed the web-based survey.
Project ID:
5.023
Client Name:
Virginia Information Technologies Agency (VITA)
Sponsor:
Virginia Information Technologies Agency
Principal Investigators:
David Hartman
Sample:
Semi Struct 6 Web 130
Year:
2005
Albemarle County Leverage Analysis
Overview:
Conducted leverage analysis to determine how the delivery of county services impact on citizen satisfaction
Project ID:
5.024
Client Name:
Albemarle County
Sponsor:
Albemarle County
Principal Investigators:
Tom Guterbock
Sample:
Used data obtained in the Albemarle Strategic Planning Survey
Year:
2005
Survey of Attitudes on Critical Infrastructure Protection Vulnerability and Public Confidence
Overview:
CSR fielded a national RDD sample survey to determine the public's confidence in critical infrastruture in case of terrorist attacks. Results are to be compared with Virginia Maryland and Washington DC data collected by GMU's survey center.
Project ID:
5.007
Client Name:
Public Policy George Mason University
Sponsor:
National Capital Region Project funded by the Department of Homeland Security
Principal Investigators:
Tom Guterbock
Sample:
National RDD sample excluding Washington DC Northern Virginia and Maryland 1145 completed interviews.
Year:
2005
TNE - Semi-structured Ivs
Overview:
The purpose of the study was to discover if and how this small number of students thought their Religious Studies training had prepared them well for teaching.
Project ID:
5.025
Sponsor:
This project was supported by a Teachers for a New Era mini-grant from the Education school at UVA.
Principal Investigators:
Tom Guterbock
Sample:
Respondents were UVA alumni Religious Studies majors who had also received a Masters in Teaching.
Year:
2005
NW3C Survey of white Collar Crime
Overview:
National survey on public attitudes about crimes such as fraud and embezzlement. Respondents were given short scenarios and were asked to rate the seriousness of the crime. In another section of the questionnaire respondents were asked about incidents of crime that they experienced and what they did about it such as report the crime to the police call the Better Business Bureau or other agencies.
Project ID:
5.008
Client Name:
National White Collar Crime Center
Sponsor:
National White Collar Crime Center
Principal Investigators:
Tom Guterbock
Sample:
RDD nationwide telephone survey 1500 completes
Year:
2005
Charlottesville Planning Needs 2006
Overview:
Study of neighborhood needs.
Project ID:
5.026
Client Name:
Director of Neighborhood Planning
Sponsor:
City of Charlottesville Va. Department of Neighborhood Planning and Development
Principal Investigators:
Tom Guterbock
Sample:
2000
Year:
2005
VITA (Consulting)
Overview:
Consultation services were provided to the agency to design a customer satisfaction survey and possibly an employee satisfaction survey.
Project ID:
5.009
Client Name:
Virginia Information Technologies Agency
Sponsor:
Virginia Information Technologies Agency
Principal Investigators:
David Hartman
Year:
2005
Spotsylvania County Citizen Satisfaction 2005
Overview:
This survey was designed to determine residents' opinions about quality of life in Spotsylvania County to determine residents' level of satisfaction with a number of services the County provides and to measure citizen opinion about the way in which the County is managing growth and development. Of particular interest was whether or not citizen opinion has changed on some key issues since the 2004 survey also conducted by CSR.
Project ID:
5.027
Client Name:
Deputy County Administrator Spotsylvania County
Sponsor:
County of Spotsylvania Virginia
Principal Investigators:
Tom Guterbock
Sample:
803 residents of Spotsylvania County Virginia
Year:
2005
Arlington Early Childhood
Overview:
The Arlington Partnership for Children Youth and Families through the Arlington County Department of Human Service contacted CSR to conduct an Early Childhood Survey pretest in Arlington County. A focus group and pretest were conducted to develop a questionnaire for client use. Pretest results revealed that conducting this survey using RDD telephone mode is not practical.
Project ID:
5.01
Client Name:
Arlington Partnership for Children
Sponsor:
Arlington Partnership for Children
Principal Investigators:
Tom Guterbock
Sample:
RDD Pretest - 55 complete 16
Year:
2005
Center for Politics - 2005 Governor's Race
Overview:
Post election survey with oversample of youth
Project ID:
5.028
Client Name:
Center for Politics
Sponsor:
UVA Center for Politics
Principal Investigators:
Tom Guterbock
Sample:
RDD 800 plus 250 youth targeted
Year:
2005
Rockville Employee
Overview:
The first survey of this kind was conducted by the Center for Survey Research (CSR) in 2001. The main body of the questionnaire from 2001 was used with the addition of new sections on work values and department ratings. The core questionnaire included a series of questions about the services in each department primarily focusing on issues of quality timeliness and overall satisfaction and two questions to determine the employees’ length of service with the City and the department in which they work.
Project ID:
3.02
Principal Investigators:
Robin Bebel
Sample:
Sample of 534 benefited Rockville employees 402 employees completed the questionnaire.
Year:
2003
Spotsylvania County Citizen Satisfaction 2004
Overview:
The purpose of the survey were to determine resident's opinions about quality of life in Spotsylvania County to determine which strategic planning goals are considered to be of higher budgetary priority to determine resident's level of satisfaction with a number of services the County provides and to measure citizen opinion about the way in which the County is managing growth and transportation issues. For such purposes the Center for Survey Research at the University of Virginia conducted a telephone survey of 843 residents of Spotslyvania County. The result idicates that Spotsylvania residents are clearly pleased with their quality of life and with their local government but there are also serious concerns related to issues of growth development and transportation.
Project ID:
4.015
Sponsor:
Spotsylvania's County's Board of Supervisors
Principal Investigators:
Tom Guterbock
Sample:
843 Residents of Spotsylvania County
Year:
2004

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If you would like to learn more about our work, participate in a survey, or contract with us for a survey project, please contact us.