Overview

The Center for Survey Research conducts a wide array of surveys for a diverse clientele. We work with organizations on a one time-basis or on reoccurring survey projects. Contact us if you would like to discuss your survey project needs.  

PWC Citizen Satisfaction Survey 2008
Overview:
This survey was designed to determine residents’ opinions about quality of life in Prince William County to determine residents’ level of satisfaction with a number of services the County provides and to measure citizen opinion about the way in which the County is managing growth and development. Of particular interest was whether or not citizen opinion has changed on some key issues since the 1993 survey also conducted by CSR. New features of this year’s survey are the inclusion of cell-phone respondents and the addition of new questions related to the County’s immigration policy adopted by the County Board of Supervisors in July 2007 and implemented by the Police Department in Spring 2008.
Project ID:
7.21
Client Name:
Larry Keller
Sponsor:
Prince William County
Principal Investigators:
Tom Guterbock
Sample:
RDD General Listed Targeted Listed Cell
Year:
2007
Interquest Multi-function Printers
Overview:
This project conducted on behalf of INTERQUEST a consulting firm specialized in the digital printing market was about a study on the usage of multifunction systems—integrated copier/printer/scanner devices—in the office environment. Interquest studies trends in the industry and makes recommendations to Manufacturers and users through their industry publications.
Project ID:
7.02
Client Name:
Gilles Biscos
Sponsor:
INTERQUEST
Principal Investigators:
Tom Guterbock
Sample:
Listed from client
Year:
2007
Aid and Application Awareness 2008
Overview:
Survey of high school seniors and their decisions about going to college. Initial survey in the fall interviewed parents as well as students before applications were due. Respondents had the choice of responding on the web or by mail. Parents had to actively consent before students could be contacted. A Valentine's Day postcard was sent to students to keep an active line of communication open. Advance letters and emails were sent directly to students for the Spring questionnaires. Students were guided to the web version as easier and quicker. Most chose to use this method. Initial mailing was to 1100 parents and kids and with follow up responding students in Spring 08. Incentives of $20 for the Fall surveys $25 for the Spring survey awith an advance of $2 with the questionnaire itself. 623 students finished both questionnaires.
Project ID:
7.22
Client Name:
Sarah Turner
Sponsor:
Spencer Foundation
Principal Investigators:
Tom Guterbock
Sample:
Mailing to 1100 parents and kids and follow up on students in Spring 08
Year:
2007
Virginia HPV Vaccine Uptake Survey
Overview:
This project was initiated by Jennifer Young M.D. in response to a mandate passed by the State of Virginia requiring girls to be vaccinated against HPV prior to entry into the sixth grade starting in October 2008. This will in effect exclude women ages 16-26 from required vaccination. The purpose of the survey was to learn how women ages 16-26 are receiving the HPV vaccine and what barriers to vaccination exist for women in this age group.
Project ID:
7.03
Client Name:
Jennifer Young
Sponsor:
Division of Gynecologic Oncology and the Cancer Center at the University of Virginia Health System
Principal Investigators:
Tom Guterbock
Sample:
The targeted sample was a list of 500 family practitioners from the Fellow American Academy of Family Physicians (FAAFP) and 500 obstetricians and gynecologists from the Fellow of American College of Obstetricians and Gynecologists (FACOG).
Year:
2007
HSF Employee Engagement Survey
Overview:
CSR assisted the UVa Health Service Foundation in analyzing the results of its 2007 Employee Engagement Survey comparing these results to those from 2006. HSF had designed the survey and collected data via the Internet and paper questionnaires. CSR provided a narrative report presenting 2006 results 2007 results and a comparative statistical analysis of the two years.
Project ID:
7.23
Client Name:
Juliana Marques
Sponsor:
UVa Health Services Foundation
Principal Investigators:
Abdoulaye Diop
Sample:
The survey targeted all employees of HSF. In 2007 356 out of 405 employees completed the survey for a response rate of 88%.
Year:
2007
Environmental Triggers for Asthma in Adults and Children
Overview:
A re-sample survey of those reporting symptoms that could indicate asthma from the records of participants in Southern Health insurance plan. Sample for this arm of the project were non-responders to previous mail-out done by Southern Health. Out of the 1000 adults and 300 children total of 563 completed the survey which makes the resposne rate to be 43% for this survey.
Project ID:
7.07
Client Name:
Kurt Elward
Sponsor:
Southern Health
Principal Investigators:
Robin Bebel
Sample:
Sample of 1000 adults and 300 children from VA who reported breathing problems & a claim indicating asthma was filed with Southern Health insurance company they were also non-responders from initial survey done by PI.
Year:
2007
Fairfax County Department of Family Services
Overview:
The Fairfax County Department of Family Services survey is a client satisfaction survey. The survey was a self-administered paper survey that was mailed to clients' home addresses. The survey was maled to a random sample of 3500 clients. All questionnaires were made available in English as well as five other languages. This was the second survey conducted for the Fairfax County Department of Family Services.
Project ID:
7.08
Client Name:
Liz Henry
Principal Investigators:
Tom Guterbock
Sample:
Random sample of 3500 of the Fairfax County Department of Family Services clients. Sample was selected proportionate to the number of clients in each of the four major sections.
Year:
2007
Charlottesville Employees
Overview:
Employee satisfaction survey
Project ID:
6.01
Client Name:
Galloway Beck Flora Kelly
Sponsor:
City of Charlottesville Human Resources
Principal Investigators:
Tom Guterbock
Sample:
876 employees of the City of Charlottesville
Year:
2006
Center for Politics Message Testing
Overview:
With support of a grant from the UVA Center for Politics and cooperation from AAPOR and YouGov/Polimetrix CSR conducted an experiment to determine if respondent experience could be improved by changing the design of political message testing polls. The nationwide internet survey fielded by YouGov asked about a generic congressional race and included negative and some positive statements about each party's performance in Congress. Treatments varied in the balance of statements the way they were introduced and the test question wording. Better design significantly improved respondent experience. Results presented at AAPOR disseminated to political consultants and published in MRA' Alert magazine.
Project ID:
7.09
Principal Investigators:
Tom Guterbock
Sample:
Data collection by YouGov/Polimetrix gathered complete responses from 2086 qualified members of their internet panel
Year:
2007
Voting in Virginia Long-Term Care (LTC) Facilities
Overview:
Telephone survey of key staff members in a sample of Virginia long-term care facilities (assisted living and nursing homes) to explore how these institutions facilitate voting by their residents. The interview focused especially on how issues of cognitive impairment or dementia are evaluated in relation to voting and how residents are assisted (or not) by staff in registering to vote and casting their ballots either at the polls or as absentees.
Project ID:
6.014
Client Name:
Paul Freedman Richard Bonnie
Sponsor:
Alzheimer's and Related Diseases Research Award Fund
Principal Investigators:
Tom Guterbock
Sample:
Random samples of 125 assisted living and 121 nursing home facilities in Virginia
Year:
2006
Virginia Institute of Autism (VIA) - Service Providers
Overview:
This is a mail survey with telephone follow-up to 413 healthcare organizations about the care of adults with autism. The current increase in the diagnosis of children with autism spectrum disorders is anticipated to create an increase in the number of adults with autism spectrum disorders. Are healthcare agencies anticipating this increase? What are they doing to prepare for it? What do they see as barriers to their own preparation efforts or to those that might be undertaken generally? Three lists were used for sampling Medicaid waiver service providers (n=327) sheltered employment (ESOs n=47) and DRS field offices (n=39). There were 141 responses for a response rate of 34.1%. Results were tabulated and summarized in a bulleted document. Tables and the bullet summary were delivered to the sponsor. No written report was done. A PowerPoint presentation was created later for use by John Toscano.
Project ID:
7.1
Client Name:
John Toscano
Sponsor:
Virginia Institute of Autism Charlottesville VA
Principal Investigators:
James Ellis
Sample:
List of service providers in VA compiled by VIA.
Year:
2007
Virginia Business Climate Survey--Council on Virginia's Future
Overview:
This was a comprehensive assessment of Virginia's business climate its major dimensions and components and how ratings of those components relate to overall ratings of the business climate and the state's role in creating it. Data were collected by mail (n=755) and web (n=106). The project used a disproportionate stratified sample of Virginia businesses listed in the VEC ES-202 report supplemented with contact and mailability data from Dun & Bradstreet as well as follow-up calls by CSR. The original sample of 4 399 records was pulled from 89 699 businesses in 200 strata defined by size (5) region (8) and type of business (5). In general larger firms less populated regions and smaller industry lines were oversampled. The sampled records were supplemented by D&B information then sampled again based on likelihood of contact for a final sample of 3 601 businesses. The work was shared between the Survey and Evaluation Research Laboratory at VCU and the Center for Survey Research at UVA. The overall response rate was 29% (AAPOR RR3).
Project ID:
6.016
Client Name:
Jane Kusiak
Sponsor:
Council on Virginia's Future
Principal Investigators:
Tom Guterbock
Sample:
Disproportionate stratified sample of Virginia businesses listed in the VEC ES-202 report supplemented with contact and mailability data from Dun & Bradstreet as well as follow-up calls by CSR. Sampled from 200 strata size (5) x region (8) x indusrty (5)
Year:
2006
Breast Cancer Doctor-Patient Concurrence
Overview:
The purpose of the study was to explore the level of agreement between physicians nurses and breast cancer patients undergoing chemotherapy regarding the goal of the chemotherapy. The study was conducted through self-administered surveys with physicians nurses and patients.
Project ID:
7.11
Client Name:
Heather West
Sponsor:
UVA Breast Care Program with funding from the Charlottesville Women's Four Miler.
Principal Investigators:
Deborah Rexrode
Sample:
Women patients with any stage of breast cancer currently undergoing chemotherapy and their physicians and nurses from the UVA and Augusta Medical Centers.
Year:
2007
DMC/DSMB (Data Safety Monitoring Board Study
Overview:
Survey assessed how those who are involved in data collection protect the health and safety of clinicl trial participants. Survey reached a national sample of National Institutes of Health researchers conducting clinical trials as well as biostatisticians involved in analysis and reporting and IRB members responsible for reviewing the results.
Project ID:
6.017
Client Name:
P. Tereskerz
Sponsor:
Greenwall Foundation
Principal Investigators:
Robin Bebel
Sample:
National sample of 943 researchers conducting clinical trials biostatisticians and IRB members. 309 completed the survey.
Year:
2006
HR Restructuring (UVA)
Overview:
In July 2006 Virginia approved the Restructured Higher Education Financial and Administrative Operations Act which gives state universities freedom to control areas such as personnel management. The Human Resources Staff of both universities collaborated closely with CSR to construct a common questionnaire to respond to this action. The purpose of this project was to conduct a comprehensive survey of the supervisors and staff of Virginia Tech and the University of Virginia to assess their attitudes toward human resources policies. The results of the survey were used to guide the restructuring process of the institutions’ human resources practices. The principle mode was internet with telephone reminders and some paper completions.
Project ID:
7.12
Client Name:
Alan Cohn
Principal Investigators:
Tom Guterbock
Sample:
Client List
Year:
2007
Winchester Area Labor Force Study
Overview:
The 2006 Northern Shenandoah Valley Regional Workforce Study Survey was conducted at the request of the Winchester/Frederick County Economic Development Commission. The survey’s purpose is to supplement information available from Census 2000 and other official sources with more detailed and current information regarding the region’s labor force so that the Commission will be better prepared for the future. The survey emphasizes the characteristics of those residents who might be interested in alternative or additional employment or who commute long distances to work outside the region
Project ID:
6.02
Client Name:
Patrick Barker
Sponsor:
The 2006 Northern Shenandoah Valley Regional Workforce Study Survey was conducted at the request of the Winchester/Frederick County.
Principal Investigators:
Robin Bebel
Year:
2006
HR Restructuring (VT)
Overview:
In July 2006 Virginia approved the Restructured Higher Education Financial and Administrative Operations Act which gives state universities freedom to control areas such as personnel management. The Human Resources Staff of both universities collaborated closely with CSR to construct a common questionnaire to respond to this action. The purpose of this project was to conduct a comprehensive survey of the supervisors and staff of Virginia Tech and the University of Virginia to assess their attitudes toward human resources policies. The results of the survey were used to guide the restructuring process of the institutions’ human resources practices. The principle mode was internet with telephone reminders and some paper completions.
Project ID:
7.13
Client Name:
Linda Woodard
Principal Investigators:
Tom Guterbock
Sample:
Client List
Year:
2007
Fluvanna Co.
Overview:
DE mailed qst
Project ID:
6.022
Client Name:
Elizabeth Fortune
Principal Investigators:
Tom Guterbock
Year:
2006
UVA Law School Class of 1990
Overview:
The Class of 1990 Study is the first systematic attempt to find out how satisfied graduates of the University of Virginia School of Law are with their professional careers and with other key aspects of their lives. Experiences after Law School will help to define what makes a student’s time in school both beneficial and productive.
Project ID:
7.15
Client Name:
J Monahan
Sponsor:
UVA Law School
Principal Investigators:
Tom Guterbock
Sample:
List of all participants of 1990 study at UVA Law School that could be found
Year:
2007
DMV Wait-Time Timing Study
Overview:
The study was designed to obtain estimates of the average median and range of wait times customers spend in line at the information desk. The study was prompted by legislation passed by the 2005 Session of the Virginia General Assembly that requires the Department of Motor Vehicles to determine the effects of reducing or increasing average customer wait times. As part of the effort to determine the wait time DMV commissioned the Center for Survey Research (CSR) University of Virginia to carry out the field study.
Project ID:
5.011
Client Name:
Virginia Department of Motor Vehicles
Sponsor:
Virginia Department of Motor Vehicles
Principal Investigators:
Tom Guterbock
Year:
2005

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If you would like to learn more about our work, participate in a survey, or contract with us for a survey project, please contact us.