What kinds of projects are done at CSR?

CSR has conducted a wide range of projects. We have worked on behalf of academic researchers, government agencies, private foundations, businesses, and non-profit organizations.

CSR is experienced with an array of contact modes:

  • Telephone interviewing (with WinCATI)
  • Mail-out survey and contact services
  • Web-based data collection
  • In-person interviewing

CSR has recently purchased Quatlrics which allows for the creation and implementation of sophisticated, user friendly online surveys. Qualtrics can be used to schedule both reminder and thank-you emails based on completion of the survey.

What services does CSR provide?
CSR is a full-service research facility. We offer customized project design, professional interviewing, and data collection using the latest survey technologies, as well as data analysis and report preparation.

How much does it cost to do a survey?
CSR's rates are competitive with other academic and commercial survey organizations. Project costs can vary widely depending on factors such as the scope of services you require, the survey methodology used, the number of respondents, the nature of the sample, etc. Costs can range anywhere from $5,000 to $150,000. So while typical projects have been in the $20,000 to $50,000 range, we have also done smaller and larger projects. We invite you to contact one of our senior staff to discuss the scope of your project and factors that govern cost.

What's the best way to collect data for my project?
CSR can advise you on the most productive and cost-effective method for collecting your data: telephone, mail, electronically, or in-person. CSR ensures scientific validity of your study by helping specify procedures for selecting respondents within households, securing cooperation, and following up incomplete interviews or questionnaires.

Who writes the questions for my survey?
CSR can write the question for you or can assist you in writing your own. We will help you determine the best question formats to measure people's opinions, experiences, attitudes, and behaviors. We can advise you on the proper sequencing of items, a critical design feature for maintaining objectivity and ensuring that respondents understand your questions.

Can I get a copy of one of your old reports?
Most are available for a nominal fee. Contact Ila Crawford for details and specific costs.

Custom Project Design

We will help you clarify your study objectives and advise you on how to get the most research value from available resources.

Data Collection

We specialize in the use of Computer-Assisted Telephone Interviewing and Personal Interviewing.

How We Collect Useful Data

CSR prepares statistical analyses and reports of survey results ranging from simple tabulations to authoritative, in-depth narrative reports.


Search Completed Projects

Virginia Compensation Board Survey of Customer Service

CSR provided assistance with questionnaire design and analysis of the results of a study which sought to find out what customers of the Virginia state compensation Board thought about their services. The respondents comprised Commonwealth`s Attorneys, Commissioners of the Revenue, Regional Jails, City Managers and County Administrators, Clerks of the Circuit Court, Sheriffs, and Treasurers in the state of Virginia. The self-administered mail-out questionnaire asked about specific service activities, new services and overall satisfaction, as well as satisfaction with services which were specific to each type of respondent.
Area of Survey Study
Project Name Area of Study Survey By Mail Survey By Phone Survey By Web Survey In Person Year
LC Horse Owners Survey Local Government Yes No Yes No 2018
Culpeper Schools Youth Behavior Survey Analysis Educational Research No No Yes No 2017
Franklin & Marshall College Trustees Survey 2016 Organization-Elite Respondents No No Yes No 2016
UVa Facilities Management Customer Survey Research on UVA No No Yes No 2016
ORB International 7-country project 2017 Nationwide, statewide and regional No No No Yes 2016
UVa SCPS Military Outreach: Interviews with ESOs Educational Research No Yes No No 2016
Foothills Forum Additional Data Analysis Nationwide, statewide and regional Yes No No No 2016
Nonprofit Finance Fund Consult Nationwide, statewide and regional No No No No 2015
Municipal Responses to Immigrants Survey Nationwide, statewide and regional Yes No Yes No 2015
ORB International Weighting Consultation Nationwide, statewide and regional No No No Yes 2015
Smartphone data collection: Matt Gerber Questionnaire Critical Review Local Government No No Yes No 2015
Foothills Forum--Rappahannock Survey Nationwide, statewide and regional Yes No No No 2015
Uva Sexual Assault Place and Time Survey Research on UVA No No Yes No 2015
Fairfax County NCS Customer Satisfaction Local Government Yes No Yes Yes 2015
Guatemala Survey Weighting Consult Health-related No No No Yes 2015
Roanoke Higher Education Center Needs Assessment Educational Research No Yes Yes No 2014
Health Information on Facebook Health-related No No Yes No 2014
HPV Cohort 2014 Health-related No Yes No No 2014
Charlottesville Gas Safety Survey 2014 Local Government No Yes No No 2014
VDH Dental Care Access Health-related No Yes No No 2014