CSR Projects

What kinds of projects are done at CSR?

CSR has conducted a wide range of projects. We have worked on behalf of academic researchers, government agencies, private foundations, businesses, and non-profit organizations.

CSR is experienced with an array of contact modes:

  • Telephone interviewing (with WinCATI)
  • Mail-out survey and contact services
  • Web-based data collection
  • In-person interviewing

CSR has recently purchased Quatlrics which allows for the creation and implementation of sophisticated, user friendly online surveys. Qualtrics can be used to schedule both reminder and thank-you emails based on completion of the survey.

What services does CSR provide?
CSR is a full-service research facility. We offer customized project design, professional interviewing, and data collection using the latest survey technologies, as well as data analysis and report preparation.

How much does it cost to do a survey?
CSR's rates are competitive with other academic and commercial survey organizations. Project costs can vary widely depending on factors such as the scope of services you require, the survey methodology used, the number of respondents, the nature of the sample, etc. Costs can range anywhere from $5,000 to $150,000. So while typical projects have been in the $20,000 to $50,000 range, we have also done smaller and larger projects. We invite you to contact one of our senior staff to discuss the scope of your project and factors that govern cost.

What's the best way to collect data for my project?
CSR can advise you on the most productive and cost-effective method for collecting your data: telephone, mail, electronically, or in-person. CSR ensures scientific validity of your study by helping specify procedures for selecting respondents within households, securing cooperation, and following up incomplete interviews or questionnaires.

Who writes the questions for my survey?
CSR can write the question for you or can assist you in writing your own. We will help you determine the best question formats to measure people's opinions, experiences, attitudes, and behaviors. We can advise you on the proper sequencing of items, a critical design feature for maintaining objectivity and ensuring that respondents understand your questions.

Can I get a copy of one of your old reports?
Most are available for a nominal fee. Contact Ila Crawford for details and specific costs.

Custom Project Design

We will help you clarify your study objectives and advise you on how to get the most research value from available resources.

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Data Collection

We specialize in the use of Computer-Assisted Telephone Interviewing and Personal Interviewing.

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Data Analysis

CSR prepares statistical analyses and reports of survey results ranging from simple tabulations to authoritative, in-depth narrative reports.

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VDH Adult Tobacco Survey

CSR collaborated with the Virginia Department of Health to conduct a dual-frame (78% cell and 22% landline sample) telephone survey of Virginia residents regarding use of tobacco in various forms use of special offers or coupons to purchase cigarettes desire to quit cessation attempts secondhand smoke opinions about tobacco control policies and demographics. Virginia Tech's Center for Survey Research assisted with data collection.

2016 Loudoun County Survey of Residents

The 2016 Loudoun County Survey of Residents was conducted by telephone with a scientifically selected sample of 1 003 county residents. Rural ZIP codes were oversampled. The questionnaire included county services employment willingness to pay higher taxes to improve services or address problems and transportation.

UVa SCPS Military Outreach: Interviews with ESOs

SCPS was interested in learning more about needs of service members who would be potential students in a new military-oriented degree completion program at UVa. Educational Service Officers were interviewed in depth to learn about particular requirements procedures and student needs for this population. ESO’s also were asked about learning goals and program preferences of military students pursuing college degrees. CSR gathered detailed responses from 8 officers representing all branches of the service. Results were compiled into an internal report which SCPS is using for program development and planning.

MIT Digital Workplace Survey

CSR provided consutlation on questionnaire design data collection protocols use of Qualtrics software and data analysis strategies including scale construction. CSR programmed the draft survey in Qualtrics and provided the dataset documentation and data analysis recommendations.

Fairfax County NCS 2016 Client Surveys

Fairfax County Neighborhood and Community Services (NCS) wanted to gather information on Customer Satisfaction for five different centers/services. These included Human Services Transportation (HST) Senior Centers (SC) Community Centers Teen Centers and Technology Centers. CSR reviewed and edited questionnaires ran mail and web surveys for HST and SC entered data gathered by NSC for the other centers and provided data tables for 768 total respondents and a methods report.

Culpeper Schools Youth Behavior Survey Analysis

An anonymous web-based survey of all students in grades 7 to 12 enrolled in Culpeper County Public Schools (Culpeper VA). The questionnaire was based in part on the CDC's Youth Risk Behavior Survey with additional custom questions. CSR hosted the survey eliminated bad cases analyzed results and delivered a full narrative report to the School Board. Result will be used to improve interventions and decrease risks for students.

Fairfax NCS 2017 Client Surveys

Fairfax County Neighborhood and Community Services (NCS) wanted to gather information on Customer Satisfaction for five different centers/services. These included Human Services Transportation (HST) Senior Centers (SC) Community Centers Teen Centers and Technology Centers. CSR reviewed and edited questionnaires ran mail and web surveys for HST and SC entered data gathered by NSC for the other centers and provided data tables for 736 total respondents and a methods report.

Charlottesville City Employee Survey 2017

Web and paper survey designed to assess employees’ satisfaction with their work environment and give employees an opportunity to contribute their ideas and opinions to help make the City of Charlottesville a better place to work. CSR had previously conducted similar surveys for the City in 2006 2010 2012 and 2014.

DCR Outdoors Survey 2017

CSR conducted a statewide survey contacting a probability sample of 14 000 addresses by mail. Households were invited to participate by paper or web. Experiments with mail-forward or web-forward protocols and white or brown outgoing envelopes were conducted. The sample was stratified to represent 17 planning districts. The survey was offered in English and Spanish. There were 3 252 completed surveys. A companion "crowd-sourced" survey was conducted garnering 2 389 responses. The demographics of the respondents and patterns of response differed across the sample and the crowd-sourced datasets.

CDA Credential Holders

CSR collaborated with the Council for Professional Recognition to conduct a multi-mode survey in English and Spanish involving web and paper quantitative data collection of 8 500 Child Development Associate credential holders. The project used a responsive design to target subgroups in the sample for which response was lagging. There were 1 600 completed questionnaires.

LVAD Decision Making - Maureen Metzger

We developed a questionnaire fielded it in Qualtrics and then interviewed some respondents in order to improve the questionnaire. Long-term goal of the pilot was to be ready for a larger grant to survey a more comprehensive group of professional DT-LVAD center staff.

The 1989 Virginia Poll

Statewide survey of Virginia residents regarding their views on the upcoming Governor's election and in-depth analysis of the form content and level of their political participation.

Student Assessment Survey

Longitudinal study of UVA students assessment of students' academic and social development at the end of their first year at UVA.

Student Assessment Survey

Longitudinal study of UVA students assessment of students' academic and social development at the end of their second year at UVA.

Breast Cancer Screening Study

Interviews with women who participated in a 1986 breast cancer screening experiment in order to determine changes in their behavior and attitudes towards breast cancer detection and treatment.

Breast Cancer Awareness Study

Interviews with women who did not participate in a 1986 breast cancer screening experiment in order to determine their behavior and attitudes towards breast cancer detection and treatment.

Substance Abuse in Anesthesiology Training Programs

Elite interviews with chairs of all training programs in anesthesiology in the United States concerning substance abuse and chemical dependence among residents and attending physicians. Study design combined mail-out and telephone data-collection techniques to achieve response rate over 90%.

Fredericksburg Area Labor Supply Study

Survey to describe demographic characteristics of the labor pool in the Fredericksburg-Stafford-Spotsylvania area identify factors which encourage people to remain in area rather than commute to work outside study area. Special screening techniques used to allow an over sampling of long-distance commuters.

Political Education in American Colleges and Universities

Mail-out questionnaire survey of sociology and political science professors teaching in four-year colleges and universities in the United States focusing on methods and goals of "civic education" in current college teaching in these disciplines. Systematic mail follow-ups yielded a 71% return rate.

Survey of Attitudes on Christian Relief and Development

Nationwide telephone poll of evangelical Christians to determine their opinions about how Christian relief organizations ought to conduct their activities in Third World countries. Results of this study were released in March 1992 in a report entitled What Do Christians Expect from Christian Relief and Development?

Smoking Cessation among Rural Blacks in Virginia--Phase I

Four-year quasi-experimental study in which community intervention through black churches is used to attempt to reduce levels of smoking in the black population of a rural Virginia county. In Phase I CSR conducted half-hour face-to-face interviews with African-American residents of Buckingham and Louisa Counties in Virginia. Computer Assisted Personal Interviewing (CAPI) technology was used in interviews with adult smokers non-smokers and recent quitters in rural households. Questionnaire covered smoking behavior attitudes about smoking and quitting and assessment of health risk factors.

The NINDS TPA Stroke Trial

CSR conducted statistical analysis of telephone survey data from pre and post intervention studies of stroke awareness.

End-User Survey on Color-Image Technologies

The survey determined the features that specialized users employ and would like to employ in color scanners color printers and color copiers along with related information on the software and hardware these users have available in their places of work.

Current Political Issues Class Poll

A telephone survey of Charlottesville and Albemarle County residents. The study focused on the issues of school censorship recycling in the community the congressional race in the 7th district and Governor Wilder's presidential bid. The design and implementation of the poll were assisted by graduate students in the Department of Government and Foreign Affair's Public Opinion Class and the Department of Sociology's course in Survey Research Methods.

Survey of Evangelical Relief and Development Agencies

Nationwide telephone poll of senior staff members of Evangelical relief and development agencies designed to determine the extent to which the senior staff of Evangelical relief and development agencies are in agreement with the Evangelical public on key issues concerning relief and development. The study was designed as a follow-up to the National Survey of Evangelicals on Christian Relief and Development.

Survey of Ethics Education in Family Medicine Residency

Mail-out survey to evaluate the experiences of 3rd year medical residents with ethics education in their current residency program. The goal was to assess the residents' exposure to formal medical ethics training knowledge of ethical resources and confidence in their ability to make ethical decisions.

Survey of Substance Abuse in Anesthesiology Training Programs

Elite interviews with chairs of all U.S. residency programs in anesthesiology. This five-year longitudinal study focused on substance abuse and chemical dependence among resident and attending physicians department-level variation in drug education intervention and operating room security and the professional rehabilitation of chemically dependent physicians. The survey combined mail and telephone interview instruments to maximize confidentiality and used special graphical calendars to pinpoint the timing of key events in identification treatment and rehabilitation histories. The first year of the study collected data over a five-year retrospective period (1986-1991) succeeding years constitute a prospective study of newly identified and rehabilitation cases.

Northern Virginia Post-Baccalaureate Education Needs Assessment

A telephone survey of residents of the DC Metropolitan area with completed four-year college degrees. The survey evaluated the future need for continuing education by ascertaining past and present use of these programs. Results were used to help select site for new Northern Virginia Center.

Student Assessment Survey

Longitudinal study of UVA students assessment of students' academic and social development at the end of their third year at UVA.

Health Issues Survey of Planning District Ten

A telephone survey with residents of Planning District Ten in Virginia. The construction of the questionnaire allowed respondents to articulate their views on sensitive health-related issues. The survey produced measures of the relative urgency of health issues in respondent's community the prevalence of these issues for the respondent and his/her personal network and the respondent/network's most important sources of health information and health care.

Jury Pool Study

A telephone survey of the residents of two Virginia localities to assess knowledge and attitudes about a specific legal case originating in the area.

Mail Survey of Divorced Fathers

Mail-out survey aimed at determining psychosocial factors associated with variation in divorced fathers' involvement with their nonresident children results are the basis of a doctoral dissertation.

SCHEV Alcohol and Other Drug Survey of Virginia College Students

A mail-out survey designed to study the effects of alcohol and drug use among Virginia's college students. The questionnaire modeled after the Annual Alcohol and Other Drug Survey for the University of Virginia and the national CORE survey investigates the use of alcohol and other drugs and their effects on such things as academic performance sexual behavior and violence.

Charlottesville-Albemarle Election Poll--1992

A pre-election telephone survey of registered voters in Charlottesville City and Albemarle County using random digit dialing. Questions focussed on the 1992 presidential election and probed economic and cultural issues that could be related to support for Bush Clinton or Perot. Advance predictions of the local outcome of the election published in the area press proved to be highly accurate. The design and implementation of the poll was assisted by students in the Department of Government and Foreign Affairs Public Opinion Class and the Department of Sociology's course in Survey Research Methods.

Survey of Statistics Professors

A mail-out survey of statistics professors in the social sciences. The study focuses on statistical software and its use in classroom settings.

Charlottesville Citizen Satisfaction Survey--1993

A study designed to determine the levels of citizen satisfaction with a variety of services and programs provided by the city assess residents' priorities for increases and decreases in the funding of particular services identify in what specific ways the public felt additional revenues for desired services could be provided examine the community's overall evaluation of the quality of life in the city and assess attitudes concerning current controversial issues. A specially prepared listed sample of residential households was provided by the City allowing each responding household to be identified by neighborhood quotas were used to assure geographical representativeness.

Uva Transportation Mode Split 2013

In consultation with the UVa Department of Parking and Transportation CSR conducted an online and paper-based survey of faculty and staff opinions about transportation modes and issues related to their employment at UVa. The survey was aimed at determining modes of transportation used to commute to work perceived barriers to using alternative modes for those who commute alone in automobiles general opinions about transportation modes and issues and demographic information to aid in the analysis and interpretation of the data.

Asthma in Rural NC--Leland Stillman

This was a mail-out survey asking residents if they had been diagnosed with asthma. A sample of respondents to the survey was to be asked to participate in a home visit that included a spirometry (lung capacity) breath test. The goal was to determine if there was a correlation between living in proximity to large-scale hog farming and asthma prevalence. The study was terminated before completion.

First Destinations 2013-14

This web-based survey was administered to all University of Virginia graduates in the Class of 2014 from the School of Arts & Sciences the School of Architecture the School of Engineering and Applied Science or the Batten School of Leadership and Public Policy. The purpose of the survey was to get a sense of UVa graduates’ plans after graduation and what academic experiences and resources they had during their time at UVa.

Roanoke Higher Education Center Needs Assessment

Needs assessment for Roanoke Higher Education Center. Included interviews with representatives of RHEC member institutions and board members and a web survey of students faculty and alumni. Final presentation was in Roanoke.

Health Information on Facebook

Three-phase mixed-methods project measuring health information sharing patterns on and off of Facebook by respondents with Type II diabetes. Phases I and II consisted of qualitative interviews and focus groups. Phase III was a large-scale survey of 700 respondents with Type II diabetes.