Projects

What kinds of projects are done at CSR?

CSR has conducted a wide range of projects. We have worked on behalf of academic researchers, government agencies, private foundations, businesses, and non-profit organizations.

CSR is experienced with an array of contact modes:

  • Telephone interviewing (with WinCATI)
  • Mail-out survey and contact services
  • Web-based data collection
  • In-person interviewing

CSR has recently purchased Quatlrics which allows for the creation and implementation of sophisticated, user friendly online surveys. Qualtrics can be used to schedule both reminder and thank-you emails based on completion of the survey.

What services does CSR provide?
CSR is a full-service research facility. We offer customized project design, professional interviewing, and data collection using the latest survey technologies, as well as data analysis and report preparation.

How much does it cost to do a survey?
CSR's rates are competitive with other academic and commercial survey organizations. Project costs can vary widely depending on factors such as the scope of services you require, the survey methodology used, the number of respondents, the nature of the sample, etc. Costs can range anywhere from $5,000 to $150,000. So while typical projects have been in the $20,000 to $50,000 range, we have also done smaller and larger projects. We invite you to contact one of our senior staff to discuss the scope of your project and factors that govern cost.

What's the best way to collect data for my project?
CSR can advise you on the most productive and cost-effective method for collecting your data: telephone, mail, electronically, or in-person. CSR ensures scientific validity of your study by helping specify procedures for selecting respondents within households, securing cooperation, and following up incomplete interviews or questionnaires.

Who writes the questions for my survey?
CSR can write the question for you or can assist you in writing your own. We will help you determine the best question formats to measure people's opinions, experiences, attitudes, and behaviors. We can advise you on the proper sequencing of items, a critical design feature for maintaining objectivity and ensuring that respondents understand your questions.

Can I get a copy of one of your old reports?
Most are available for a nominal fee. Contact Ila Crawford for details and specific costs.

Custom Project Design

We will help you clarify your study objectives and advise you on how to get the most research value from available resources.

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Data Collection

We specialize in the use of Computer-Assisted Telephone Interviewing and Personal Interviewing.

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How We Collect Useful Data

CSR prepares statistical analyses and reports of survey results ranging from simple tabulations to authoritative, in-depth narrative reports.

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Search Completed Projects

DCR-Virginia Outdoor Demand Survey 2011

The 2011 Virginia Outdoors Demand Survey (VODS) was conducted by mail, with some portions of the sample also having a web-based option as part of an experiment to investigate the effect of mode differences in response rates. The main purposes of the VODS were to assess Virginians` attitudes about outdoor recreation resources, estimate participation in and demand for a wide variety of recreational activities, and provide a channel of citizen input into the 2012 Virginia Outdoors Plan. The 2011 VODS was designed to obtain information on approximately 50 outdoor recreation activities. The survey also included specific questions to assist with future planning for local and regional parks, Virginia State Parks and Natural Area Preserves.
Year
2011
Area of Survey Study

Danville 2011

The 2011 Dan River Regional Social capital Survey is a telephone survey of residents in the City of Danville; Pittsylvania County, Virginia; and Caswell County, NC. The purpose of the survey is to measure how people feel about the region and their future in it, to measure people`s attachment to their community, and to measure the region`s social capital including civic engagement, political involvement, and connectedness to the community.
Year
2011
Area of Survey Study

Education Abroad Evaluation - Spring 2012

Following the recommendation of the UVa Education Abroad Outcomes Task Force, the International Studies Office asked CSR to assist with an evaluation of the impact of its programs on students` cultural awareness. The survey items were based on a conceptual framework developed by the task force. A web-based instrument, tested during J-Term 2011, was used pre- and post-program, and items were added in Summer 2011 to measure program characteristics and student experiences. Postal and e-mail reminders were used to encourage response. CSR`s analysis of results from Spring term 2012 was delivered to the International Studies Office. Completions for pre-study travel totaled 223; post travel results were collected for 200.
Year
2011
Area of Survey Study

UVA Transportation Mode Split 2011

In consultation with the UVa Department of Parking and Transportation, CSR conducted an online and paper-based survey of faculty and staff opinions about transportation modes and issues related to their employment at UVa. The survey was aimed at determining modes of transportation used to commute to work, perceived barriers to using alternative modes for those who commute alone in automobiles, general opinions about transportation modes and issues, and demographic information to aid in the analysis and interpretation of the data.
Year
2011
Area of Survey Study

HSF Employee Survey 2011

The University of Virginia Health Services Foundation (HSF) commissioned CSR to conduct and analyze its 2011 Employee Engagement Survey data. The HSF Employee Engagement survey is based on the Q12 questions developed by the Gallup Research Group. In addition to these questions, employees were asked to rate some additional items and provide certain demographic data. Analysis and reporting is limited to a brief text overview and a series of tables by question and by department.
Year
2011
Area of Survey Study

Education Abroad Evaluation--2011 Summer Programs

Following the recommendation of the UVa Education Abroad Outcomes Task Force, the International Studies Office asked CSR to assist with an evaluation of the impact of its programs on students` cultural awareness. The survey items were based on a conceptual framework developed by the task force. A web-based instrument, tested during J-Term 2011, was used pre- and post-program, and items were added in Summer 2011 to measure program characteristics and student experiences. Postal and e-mail reminders were used to encourage response. CSR`s analysis of results from Summer term 2011 was delivered to the International Studies Office.
Year
2011
Area of Survey Study

Fairfax DFS 2011

The Fairfax County Department of Family Services survey is a client satisfaction survey. The survey is a self-administered paper survey that is mailed to clients` home addresses. The survey was mailed to a random sample of 3500 clients. The survey also included a telephone follow-up to approximately 25% of the non-respondents. All questionnaires were made available in English and five additional languages: Vietnamese, Farsi, Spanish, Korean, and Arabic. This was the second survey conducted for the Fairfax County Department of Family Services.
Year
2011
Area of Survey Study

Survey of Surgical Disease in Rwanda

SOSAS (Surgeons Overseas Assessment of Surgical need) is a survey developed by Surgons Overseas, an international non-profit organization, to assess the unmet surgical needs in developing countries. The instrument was developed by an international team of surgeons and public health experts, with input from CSR. It was pretested in Sierra Leone, and CSR helped with analysis of the pretest results. CSR developed the sampling plan for the study. In-person interviews were conducted across Rwanda with 3,175 individuals (maximum of 2 persons per household) to determine if they suffered from any untreated surgical conditions at present or in the past. The sample design used about 50 clusters (villages) stratified across the countries districts and regions. Interviews were conducted by medical students from the University of Rwanda, under the direction of Robin Petroze, Fellow in the UVa Department of Surgery. Data collection, in Rwanda, was conducted by the investigators using their own i-Pad based program of the instrument. CSR assisted in instrument development, received and cleaned the collected data, and conducted extensive analyses to support a number of presentations and publications of the results.
Year
2011
Area of Survey Study
Project Name Area of Study Survey By Mail Survey By Phone Survey By Web Survey In Person Year
LC Horse Owners Survey Local Government Yes No Yes No 2018
Culpeper Schools Youth Behavior Survey Analysis Educational Research No No Yes No 2017
Franklin & Marshall College Trustees Survey 2016 Organization-Elite Respondents No No Yes No 2016
UVa Facilities Management Customer Survey Research on UVA No No Yes No 2016
ORB International 7-country project 2017 Nationwide, statewide and regional No No No Yes 2016
UVa SCPS Military Outreach: Interviews with ESOs Educational Research No Yes No No 2016
Foothills Forum Additional Data Analysis Nationwide, statewide and regional Yes No No No 2016
Foothills Forum--Rappahannock Survey Nationwide, statewide and regional Yes No No No 2015
Uva Sexual Assault Place and Time Survey Research on UVA No No Yes No 2015
Fairfax County NCS Customer Satisfaction Local Government Yes No Yes Yes 2015
Guatemala Survey Weighting Consult Health-related No No No Yes 2015
Nonprofit Finance Fund Consult Nationwide, statewide and regional No No No No 2015
Municipal Responses to Immigrants Survey Nationwide, statewide and regional Yes No Yes No 2015
ORB International Weighting Consultation Nationwide, statewide and regional No No No Yes 2015
Smartphone data collection: Matt Gerber Questionnaire Critical Review Local Government No No Yes No 2015
Loudoun County Resident Survey 2014 Local Government No Yes No No 2014
Botetourt County Agriculture Local Government No No No Yes 2014
Roanoke Higher Education Center Needs Assessment Educational Research No Yes Yes No 2014
Health Information on Facebook Health-related No No Yes No 2014
HPV Cohort 2014 Health-related No Yes No No 2014

Danville 2011

The 2011 Dan River Regional Social capital Survey is a telephone survey of residents in the City of Danville; Pittsylvania County, Virginia; and Caswell County, NC. The purpose of the survey is to measure how people feel about the region and their future in it, to measure people`s attachment to their community, and to measure the region`s social capital including civic engagement, political involvement, and connectedness to the community.
Year
2011
Area of Survey Study

DCR-Virginia Outdoor Demand Survey 2011

The 2011 Virginia Outdoors Demand Survey (VODS) was conducted by mail, with some portions of the sample also having a web-based option as part of an experiment to investigate the effect of mode differences in response rates. The main purposes of the VODS were to assess Virginians` attitudes about outdoor recreation resources, estimate participation in and demand for a wide variety of recreational activities, and provide a channel of citizen input into the 2012 Virginia Outdoors Plan. The 2011 VODS was designed to obtain information on approximately 50 outdoor recreation activities. The survey also included specific questions to assist with future planning for local and regional parks, Virginia State Parks and Natural Area Preserves.
Year
2011
Area of Survey Study

Education Abroad Evaluation - Spring 2012

Following the recommendation of the UVa Education Abroad Outcomes Task Force, the International Studies Office asked CSR to assist with an evaluation of the impact of its programs on students` cultural awareness. The survey items were based on a conceptual framework developed by the task force. A web-based instrument, tested during J-Term 2011, was used pre- and post-program, and items were added in Summer 2011 to measure program characteristics and student experiences. Postal and e-mail reminders were used to encourage response. CSR`s analysis of results from Spring term 2012 was delivered to the International Studies Office. Completions for pre-study travel totaled 223; post travel results were collected for 200.
Year
2011
Area of Survey Study

Education Abroad Evaluation--2011 Summer Programs

Following the recommendation of the UVa Education Abroad Outcomes Task Force, the International Studies Office asked CSR to assist with an evaluation of the impact of its programs on students` cultural awareness. The survey items were based on a conceptual framework developed by the task force. A web-based instrument, tested during J-Term 2011, was used pre- and post-program, and items were added in Summer 2011 to measure program characteristics and student experiences. Postal and e-mail reminders were used to encourage response. CSR`s analysis of results from Summer term 2011 was delivered to the International Studies Office.
Year
2011
Area of Survey Study

Fairfax DFS 2011

The Fairfax County Department of Family Services survey is a client satisfaction survey. The survey is a self-administered paper survey that is mailed to clients` home addresses. The survey was mailed to a random sample of 3500 clients. The survey also included a telephone follow-up to approximately 25% of the non-respondents. All questionnaires were made available in English and five additional languages: Vietnamese, Farsi, Spanish, Korean, and Arabic. This was the second survey conducted for the Fairfax County Department of Family Services.
Year
2011
Area of Survey Study

Grand Bahama Island Diabetes Research--Sharon Utz

This project was designed to ensure cultural appropriateness of instruments intended for pre-and-post testing of effectiveness of the `Diabetes Conversation Map Tool` as an intervention for diabetes self-management among clinic patients on Grand Bahama Island. CSR consulted on adaptation of the existing questionnaires and advised the research team on cognitive interviewing techniques. The Nursing School team carried out cognitive interviews in person with Charlottesville diabetes patients and then over the phone with patients on Grand Bahama Island, with direct coaching from CSR staff. CSR prepared a written report on the Charlottesville cognitive interviews. The interviews resulted in small but significant changes in question and response wording.
Year
2011
Area of Survey Study

Health Survey: U.Va Dept of Gastroenterology

This project involved CSR consultation to Dr. Jeanetta Frye at the UVa Department of Gastroenterology. The project focused on assessing how gastroenterologists screen for and follow-up patients with pre-malignant gastric lesions.
Year
2011
Area of Survey Study

HSF Employee Survey 2011

The University of Virginia Health Services Foundation (HSF) commissioned CSR to conduct and analyze its 2011 Employee Engagement Survey data. The HSF Employee Engagement survey is based on the Q12 questions developed by the Gallup Research Group. In addition to these questions, employees were asked to rate some additional items and provide certain demographic data. Analysis and reporting is limited to a brief text overview and a series of tables by question and by department.
Year
2011
Area of Survey Study

JACS 1 - Jefferson Area Community Survey 2012

CSR initiated the Jefferson Area Community Survey project in late 2011, and the first wave of the survey was fielded in January 2012. This is a recurrent, regional omnibus survey of the greater Charlottesville region, including the City of Charlottesville and the Counties of Albemarle, Fluvanna, Greene, Louisa and Nelson. The telephone study used a triple-frame sampling design (landline RDD, directory listed landlines phones, and cell phones) and over 1,000 interviews were completed. Local government agencies, non-profits, and University researchers may purchase questions on JACS. The first wave included questions about local development and transportation issues, public perceptions of public health issues, and questions about gas safety. CSR also released results of its own questions on the 2012 Presidential race, consumer confidence, and the controversial Western By-Pass road project.
Year
2011
Area of Survey Study