What kinds of projects are done at CSR?

CSR has conducted a wide range of projects. We have worked on behalf of academic researchers, government agencies, private foundations, businesses, and non-profit organizations.

CSR is experienced with an array of contact modes:

  • Telephone interviewing (with WinCATI)
  • Mail-out survey and contact services
  • Web-based data collection
  • In-person interviewing

CSR has recently purchased Quatlrics which allows for the creation and implementation of sophisticated, user friendly online surveys. Qualtrics can be used to schedule both reminder and thank-you emails based on completion of the survey.

What services does CSR provide?
CSR is a full-service research facility. We offer customized project design, professional interviewing, and data collection using the latest survey technologies, as well as data analysis and report preparation.

How much does it cost to do a survey?
CSR's rates are competitive with other academic and commercial survey organizations. Project costs can vary widely depending on factors such as the scope of services you require, the survey methodology used, the number of respondents, the nature of the sample, etc. Costs can range anywhere from $5,000 to $150,000. So while typical projects have been in the $20,000 to $50,000 range, we have also done smaller and larger projects. We invite you to contact one of our senior staff to discuss the scope of your project and factors that govern cost.

What's the best way to collect data for my project?
CSR can advise you on the most productive and cost-effective method for collecting your data: telephone, mail, electronically, or in-person. CSR ensures scientific validity of your study by helping specify procedures for selecting respondents within households, securing cooperation, and following up incomplete interviews or questionnaires.

Who writes the questions for my survey?
CSR can write the question for you or can assist you in writing your own. We will help you determine the best question formats to measure people's opinions, experiences, attitudes, and behaviors. We can advise you on the proper sequencing of items, a critical design feature for maintaining objectivity and ensuring that respondents understand your questions.

Can I get a copy of one of your old reports?
Most are available for a nominal fee. Contact Ila Crawford for details and specific costs.

Custom Project Design

We will help you clarify your study objectives and advise you on how to get the most research value from available resources.

Data Collection

We specialize in the use of Computer-Assisted Telephone Interviewing and Personal Interviewing.

How We Collect Useful Data

CSR prepares statistical analyses and reports of survey results ranging from simple tabulations to authoritative, in-depth narrative reports.


Search Completed Projects

Foothills Forum--Rappahannock Survey

On behalf of local non-profit citizens organization Foothills Forum, CSR conducted a mail survey of residents of Rappahanock County, VA. Survey packets were mailed to every household in the county, and 1,362 were completed. The survey focused on needed services and on development issues, and received extensive coverage in the local press.
Area of Survey Study

Uva Sexual Assault Place and Time Survey

CSR worked with a group of MS students in UVAs Data Science program who planned to sruvey UVa students about recent sexual assualts. They planned to create maps showng the time and location of assaults, to identify `hot spots` for this type of crime. CSR advised on the draft survey instrument. Due to security an privacy concerns, no survey was conducted. Instead, students obtained de-identified crime reports from the Charlottesville Police and analyzed seasonal, time and location trends and created heat maps of the crime occurrences at different times of year.
Area of Survey Study

Fairfax County NCS Customer Satisfaction

Fairfax County Neighborhood and Community Services (NCS) wanted to gather information on Customer Satisfaction for five different centers/services. These included Human Services Transportation (HST), Senior Centers (SC), Community Centers, Teen Centers, and Technology Centers. CSR reviewed and edited questionnaires, ran mail and web surveys for HST and SC, entered data gathered by NSC for the other centers, and provided data tables for 799 total respondents and a methods report.
Area of Survey Study

Guatemala Survey Weighting Consult

CSR advised Dr. Max Luna of the UVa Department of Cardiovascular Medicine on proper weighting and analysis of data from the NCDS (Non-Communicable Disease Surveillance study). This cross-sectinonal study of cardiovascular risk factors was conduceted by Dr. Luna`s team in Santiago Atitlan, Guatemala, a rural Mayan town, using a stratified, clustered design.
Area of Survey Study

Health Information on Facebook

Three-phase, mixed-methods project measuring health information sharing patterns on and off of Facebook by respondents with Type II diabetes. Phases I and II consisted of qualitative interviews and focus groups. Phase III was a large-scale survey of 700 respondents with Type II diabetes.
Area of Survey Study

HPV Cohort 2014

This study is a replication of a 2008 study of similar design, conducted by Dr. Pierce and CSR in response to a mandate passed by the Commonwealth of Virginia requiring girls to be vaccinated against HPV, or Human papillomavirus, prior to entry into the sixth grade starting in 2009. Using a prospective cohort design, this is a study of parents of girls in the age range of 11-12 who have been outpatients at the UVa Health System. The study asked parents about their child`s health care provider, childhood vaccinations, their impressions regarding HPV vaccine, and their decision whether or not to vaccinate their daughter. One goal of the study is to assess whether rates of vaccine uptake have improved since the original cohort was studied.
Area of Survey Study

Charlottesville Gas Safety Survey 2014

The City of Charlottesville Gas Safety Survey was conducted by the Center for Survey Research (CSR) at the University of Virginia on behalf of the Gas Distribution operations of the Public Utilities Division of the City of Charlottesville, Virginia. CSR used a Computer-Aided Telephone Interviewing (CATI) system to conduct interviews with both residential and business natural gas customers and non-customers. In addition, CSR interviewed representatives from companies that had performed excavation services within the natural gas service area of the City. This survey builds on prior surveys done in 2006 by another vendor and in 2010 by CSR. The intent of the survey was to support and test the impact of efforts to educate the public on natural gas safety issues. Additional questions about Energy Conservation were asked on behalf of the Charlottesville Energy Conservation Program.
Area of Survey Study

VDH Dental Care Access

Telephone survey of Virginia residents inquiring about their oral health. The purpose of the survey was to assess respondents` access to oral health care and to identify the barriers that may exist between respondents and necessary oral health care.
Area of Survey Study
Project Name Area of Study Survey By Mail Survey By Phone Survey By Web Survey In Person Year
LC Horse Owners Survey Local Government Yes No Yes No 2018
Culpeper Schools Youth Behavior Survey Analysis Educational Research No No Yes No 2017
Franklin & Marshall College Trustees Survey 2016 Organization-Elite Respondents No No Yes No 2016
UVa Facilities Management Customer Survey Research on UVA No No Yes No 2016
ORB International 7-country project 2017 Nationwide, statewide and regional No No No Yes 2016
UVa SCPS Military Outreach: Interviews with ESOs Educational Research No Yes No No 2016
Foothills Forum Additional Data Analysis Nationwide, statewide and regional Yes No No No 2016
Foothills Forum--Rappahannock Survey Nationwide, statewide and regional Yes No No No 2015
Uva Sexual Assault Place and Time Survey Research on UVA No No Yes No 2015
Fairfax County NCS Customer Satisfaction Local Government Yes No Yes Yes 2015
Guatemala Survey Weighting Consult Health-related No No No Yes 2015
Nonprofit Finance Fund Consult Nationwide, statewide and regional No No No No 2015
Municipal Responses to Immigrants Survey Nationwide, statewide and regional Yes No Yes No 2015
ORB International Weighting Consultation Nationwide, statewide and regional No No No Yes 2015
Smartphone data collection: Matt Gerber Questionnaire Critical Review Local Government No No Yes No 2015
Roanoke Higher Education Center Needs Assessment Educational Research No Yes Yes No 2014
Health Information on Facebook Health-related No No Yes No 2014
HPV Cohort 2014 Health-related No Yes No No 2014
Charlottesville Gas Safety Survey 2014 Local Government No Yes No No 2014
VDH Dental Care Access Health-related No Yes No No 2014