What kinds of projects are done at CSR?

CSR has conducted a wide range of projects. We have worked on behalf of academic researchers, government agencies, private foundations, businesses, and non-profit organizations.

CSR is experienced with an array of contact modes:

  • Telephone interviewing (with WinCATI)
  • Mail-out survey and contact services
  • Web-based data collection
  • In-person interviewing

CSR has recently purchased Quatlrics which allows for the creation and implementation of sophisticated, user friendly online surveys. Qualtrics can be used to schedule both reminder and thank-you emails based on completion of the survey.

What services does CSR provide?
CSR is a full-service research facility. We offer customized project design, professional interviewing, and data collection using the latest survey technologies, as well as data analysis and report preparation.

How much does it cost to do a survey?
CSR's rates are competitive with other academic and commercial survey organizations. Project costs can vary widely depending on factors such as the scope of services you require, the survey methodology used, the number of respondents, the nature of the sample, etc. Costs can range anywhere from $5,000 to $150,000. So while typical projects have been in the $20,000 to $50,000 range, we have also done smaller and larger projects. We invite you to contact one of our senior staff to discuss the scope of your project and factors that govern cost.

What's the best way to collect data for my project?
CSR can advise you on the most productive and cost-effective method for collecting your data: telephone, mail, electronically, or in-person. CSR ensures scientific validity of your study by helping specify procedures for selecting respondents within households, securing cooperation, and following up incomplete interviews or questionnaires.

Who writes the questions for my survey?
CSR can write the question for you or can assist you in writing your own. We will help you determine the best question formats to measure people's opinions, experiences, attitudes, and behaviors. We can advise you on the proper sequencing of items, a critical design feature for maintaining objectivity and ensuring that respondents understand your questions.

Can I get a copy of one of your old reports?
Most are available for a nominal fee. Contact Ila Crawford for details and specific costs.

Custom Project Design

We will help you clarify your study objectives and advise you on how to get the most research value from available resources.

Data Collection

We specialize in the use of Computer-Assisted Telephone Interviewing and Personal Interviewing.

How We Collect Useful Data

CSR prepares statistical analyses and reports of survey results ranging from simple tabulations to authoritative, in-depth narrative reports.


Search Completed Projects

Batten Institute Survey of UVA Alumni Entrepreneurship

The UVA Center for Survey Research (CSR) assisted the Batten Institute to design and execute a confidential self-administered survey (mail out and web) of a large sample of alumni of the University of Virginia. CSR assisted in the development of the survey questionnaire. The survey was designed to capture information to inform an estimate of the economic impact of entrepreneurial ventures in which Uva alumni have been involved or which they founded. The survey also was designed to support an analysis of factors that may be related to engagement in entrepreneurial activities.

Charlottesville Gas Division - Safety

Surveys to evaluate general knowledge and the impact of education efforts regarding natural gas safety on the general population and on businesses and excavators working in the area. Work replicates studies done in 2008.

Equipoise in Clinical Trials-Djulbegovich

Working with researchers at the University of South Florida CSR designed and fielded this vignette-based factorial web survey to investigate whether clinical trials could be identified where the interests of trial patients and future patients come into balance or "equipoise." Deployed on a customized website hosted by CSR the web survey presented each expert respondent--recruited from Institutional Review Board members at the 122 U.S. American Association of Medical Colleges (AAMC) schools--with four pairs of randomized clinical trial vignettes followed by a ninth "bonus" vignette of a type that matched one of the previous four pairs. In each of the nine vignettes seven aspects of each scenario could be randomly varied resulting in over 1 000 possible variations covering different phases of hypothetical clinical trials involving rheumatoid arthritis and pancreatic cancer patients.

Reston Community Center Survey 2009 -- Execution Phase

The purpose of the 2009 Reston Community Center Citizen Satisfaction Survey was to assess current and projected future use of programs and facilities as well as citizen priorities for recreational needs within the context of anticipated increases in population and tax base related to the metro Silver Line. The survey introduced new questions to assess the community’s priorities for indoor recreational facilities and to provide information for discussions about budget and growth decisions for the future.

APCO Dr Partnerships 2010

This survey of US and Canadian physicians attempted to find out more about attititudes and perceptions that might effect decisions about where & how to practice medicine repeating a study from 2007 and adding a Web component to the data collection. The questionnaire was designed to try to better understand the pressures facing practicing physicians today by identifying the challenges as well as the satisfactions of the profession. The content of the survey addressed physician satisfaction and attitudes about the practice of medicine in general and the aspects of medicine that physicians like and dislike.

PWC Organizational Survey 2010

Prince William County commissioned the Center for Survey Research to conduct its fourth biennial survey of all full and part-time employees. The purpose of the survey was to assess employee satisfaction with their work environment and whether or not employees are living out the county's vision and values.

Analysis of ENT diagnoses in the National Ambulatory Care Survey

CSR gave technical assistance to Jose Mattos MD-MPH student at UVa. for a project analyzing data on ear nose and throat diagnoses from the National Ambulatory Care Survey a large annual data collectiion funded by CDC. The study focused on changes over time in presentation of asthma and other complaints separating data by demographic groups. Data for specific ailments and years had to be extracted from multiple NAMCS data sets. Due to the weighting scheme used in this data set complex sampling analysis methods in STATA needed to be applied to the custom-built final data set..

Reston Community Center Survey 2009 -- Design Phase

This phase of the 2009 Reston Community Center project was specifically for the purpose of designing and developing the project. Time was spent consulting with the client and the Reston Board of Supervisors on the content of the survey and the protocol for implementing the study which included a CSR experimental design. CSR worked directly with the Reston Community Center Director to define the experimental protocol which involved the use of an address-based sampling plan.

VDH SASS: Alternative septic regulations

In spring 2009 the Division of Onsite Sewage and Water Services in the Office of Environmental Health at the Virginia Department of Health (VDH) contracted with the Center for Survey Research (CSR) at the University of Virginia to design and conduct a survey of Virginia residents regarding proposed emergency regulations for alternative onsite sewage systems. In spring 2009 the Division of Onsite Sewage and Water Services in the Office of Environmental Health at the Virginia Department of Health (VDH) contracted with the Center for Survey Research (CSR) at the University of Virginia to design and conduct a survey of Virginia residents regarding proposed emergency regulations for alternative onsite sewage systems.

UVA IT Analysis 2009: Information Technology and the Future of the University.

CSR also consulted to UVA ITC as they prepared results for publication on their web page using the data from the 2008 survey of IT users which was titled Information Technology and the Future of the University. The survey involved advance letters to inform participants about the study and ask for their participation mailed on November 19 2008 to the 3 400 people in the sample. Letters to students contained a $2 bill as an incentive to participate following the principles of social exchange theory outlined in Dillman’s Tailored Design Method. Most of the letters were sent via UVA Messenger Mail while several hundred were sent to off-Grounds addresses by first class U.S. mail. The median length of time to complete the interview was 18 minutes. A total of 1 525 questionnaires were completed. The overall unweighted response rate for the survey was 44.9%. Among the sampling groups response rates were highest for undergraduates (57.8%) and lowest for graduate students (36.1%). With 1 525 (5.3%) of the estimated qualified reachable population of 29 012 responding the margin of error for questions answered by all respondents in this survey is ±2.4% at the 95% level of confidence.


This was a web-based survey of 23 employees of the University of Virginia Investment Management Company comparable to a previous survey in 2007. The questionnaire covered employee satisfaction with rewards; facilities; training; empowerment; teamwork; creativity; workplace environment; hiring and retention; directors managers and CEO; and overall satisfaction.

Fairfax County DFS 2009

The Fairfax County Department of Family Services survey is a client satisfaction survey. The survey is a self-administered paper survey that is mailed to clients’ home addresses. The survey was mailed to a random sample of 3500 clients. The survey also included a telephone follow-up to approximately 25% of the non-respondents. All questionnaires were made available in English and five additional languages: Vietnamese Farsi Spanish Korean and Arabic. This was the second survey conducted for the Fairfax County Department of Family Services.

Darden Surveys (2009 FY & SY surveys)

Since 2001 CSR has conducted data analysis of First year and Second Year student surveys for the Darden School. This year CSR was asked to do data analysis for the Second Year only. The analysis includes mean ratings and cross tabulations by demographic variables by year and comparison across years.

Loudoun County Needs Assessment

CSR and LCDFS collaborated to design three survey questionnaires. A) web-based survey of human services programs in the county to help understand the array of human services resources already in place b) mail survey sent to 2 200 households in Loudoun and c) “lobby survey” placed at ten human service agencies for clients to fill out and return anonymously._x000D__x000D_
Project design used a stakeholders workshop about and two focus groups to guide the creation of a viable instrument that was used for both main resident distribution and for the agency lobbies. CSR and LCDFS also added a community assets inventory to inform discussions about resources already in-hand. CSR provided all analysis and a full written report of the findings from the surveys.

PWC Immigration Supplement

Semi-structured tape recorded telephone interviews with selected residents of Prince William County to probe more deeply into opinions about the County’s illegal immigration enforcement policy. Results were analyzed qualitatively for use in the final report of the 2-year evaluation study of the policy carried out by CSR and PERF.
Project ID Title Principal Investigators
9.23 Batten Institute Survey of UVA Alumni Entrepreneurship Tom Guterbock
9.22 Charlottesville Gas Division - Safety Robin Bebel
9.21 Equipoise in Clinical Trials-Djulbegovich Tom Guterbock
9.18 Reston Community Center Survey 2009 -- Execution Phase James Ellis
9.17 APCO Dr Partnerships 2010 Tom Guterbock
9.15 PWC Organizational Survey 2010 James Ellis
9.14 Analysis of ENT diagnoses in the National Ambulatory Care Survey Tom Guterbock
9.13 Reston Community Center Survey 2009 -- Design Phase James Ellis
9.12 VDH SASS: Alternative septic regulations James Ellis
9.11 UVA IT Analysis 2009: Information Technology and the Future of the University. Tom Guterbock
9.10 UVIMCO 2009 James Ellis
9.09 Fairfax County DFS 2009 James Ellis
9.08 Darden Surveys (2009 FY & SY surveys) Abdoulaye Diop
9.06 Loudoun County Needs Assessment James Ellis
9.05 PWC Immigration Supplement Tom Guterbock
9.03 PWC Citizen Satisfaction 2009 Tom Guterbock
9.02 Aid & Application Awareness study 09 Tom Guterbock
9.01 CRA-W (Computing Education Evaluation) Tom Guterbock
8.37 VDEM Survey on Emergency Preparedness National Capital Region Tom Guterbock
8.32 BioX NSF Proposal 2008 James Ellis
8.31 PWC CS_2008 Supplement Tom Guterbock
8.28 Danville Civic Renewal Initiative Survey of Social Capital Tom Guterbock
8.27 Institute of Humane Studies--GMU--Survey of Alumni Robin Bebel
8.26 HPV vaccine panel study Robin Bebel
8.25 Uva HR Gallup 12 survey Tom Guterbock
8.24 Charlottesville Employees Survey 2010 Tom Guterbock
8.22 Albemarle County Citizen Survey 2008 Tom Guterbock
8.21 Darden School First and Second Year Surveys Abdoulaye Diop
8.19 AASRO Support Tom Guterbock
8.18 JMU Institutional Research--Reminder Calling for Student Survey Robin Bebel
8.17 PWC Immigration Policing Main Project Tom Guterbock
8.15 WCPS08: Washington County Triennial School Census James Ellis
8.14 UVA Health Services Foundation - 2008 Employee Engagement Survey Abdoulaye Diop
8.13 UVa NHTS -- Uva-Specific Travel Survey of Students for VDOT James Ellis
8.09 Rockville MD 08 Robin Bebel
8.07 C-TPAT 2009 Tom Guterbock
8.06 RPSCensus08: VCU Triennial School Censuses - Richmond James Ellis
8.05 CPSCensus08: VCU Triennial School Censuses-Chesterfield James Ellis
8.03 Groundhog Day Survey 2008 Tom Guterbock
7.34 PWC Police evaluation on immigration enforcement - Design Phase Tom Guterbock
7.32 Children's Futures - P/PV Trenton Tom Guterbock
7.31 PWC Cell Phone Pilot Tom Guterbock
7.30 UVA Program Council Student Survey Tom Guterbock
7.29 Social Norming Study - UVA 2008 Abdoulaye Diop
7.28 REACH Low Income Health Choices Project John Holmes
7.27 Surgical Outcomes Instrument Development Robin Bebel
7.26 APCO 2007 Dr Partnerships Robin Bebel
7.25 First Destinations Tom Guterbock
7.24 BioX Curriculum Evaluation Tom Guterbock
7.23 HSF Employee Engagement Survey Abdoulaye Diop