Fairfax County NCS Customer Satisfaction

Fairfax County Neighborhood and Community Services (NCS) wanted to gather information on Customer Satisfaction for five different centers/services. These included Human Services Transportation (HST), Senior Centers (SC), Community Centers, Teen Centers, and Technology Centers. CSR reviewed and edited questionnaires, ran mail and web surveys for HST and SC, entered data gathered by NSC for the other centers, and provided data tables for 799 total respondents and a methods report.
Year
2015
Area of Survey Study
Principal Investigator
Survey By Phone
No
Survey By Web
Yes
Survey By Mail
Yes
Survey In Person
Yes
Survey Sponsor
Project ID
15.1
CSR Service Type