Local Government

A telephone study of residents in the Danville Metropolitan Statistical Region to assess the level of social capital in the region. The study measured how people feel about the region and the future of the area and how people`s feelings affect their behavior. The study seeks to identify the cultural and social factors that are changing in the area and ways the Danville Regional Foundation can address those needs.

Web and mail survey designed to assess employees` satisfaction with their work environment and give employees an opportunity to contribute their ideas and opinions to help make the City of Charlottesville a better place to work. CSR had previously conducted a similar survey for the City in 2006. The survey was conducted from June 2 to July 23, 2010. List of all full and part-time city employees supplied by the client. Of the 903 employees invited to do the survey, 389 completed the survey by web and 120 completed the survey on paper. A total of 509 employees participated overall, which is a 56% response rate.

Third biennial survey of 700 Albemarle County residents focuses on satisfaction with County services and the relative importance of those services. Trends from year to year are analyzed and emerging issues explored. This year the traditional RDD sample of residents was supplemented with cell phone numbers and those listed in a telephone directory.

In collaboration with the Police Executive Research Forum, CSR completed a comprehensive, two year, multi-method evaluation of the illegal immigration policy adopted in 2007 by Prince William County, Va. The study resulted in an interim report in 2009 and a final report released in November 2010. Data from annual citizen surveys of the County were supplemented by police data, key informant interviews, and supplementary, semi-structured interviews with residents and community leaders.

CSR staff consulted to SERL-VCU to support the 2008 Washington County Triennial School Census. Activities included advice on Access database structure, SPSS analysis to produce census counts, and written technical notes on the process.

As part of the 2009 Virginia add-on to the National Household Travel Survey (NHTS), Virginia Department of Transportation asked CSR to administer the NHTS instrument to U.Va. Students. U.Va. Worked in conjunction with researchers at VCU, ODU, and Virginia Tech to convert the original telephone instrument to a web survey. The travel diary and study protocol was customized to a University setting. Students (n=1003 at U.Va.) provided trip diary information for randomly pre-assigned travel days allowing analysis of origin destination data. The data will allow transportation modelers to improve transportation models for the college-age population that is normally under-represented in the NHTS in University communities.

The third iteration of a survey to assess the level of satisfaction of Rockville employees with the internal services offered to them by the various departments of the City government. The original instrument was designed with CSR guidance; it has since been editted and is now distributed anonymously by Rockville City staff and returned in sealed envelopes that are sent to CSR for data entry, analysis and reporting.

): U.S. Customs and Border Protection, Department of Homeland Security asked the Center for Survey Research at the University of Virginia to conduct a cost-benefit survey of C-TPAT partners. ViaTech Systems, Inc. issued a purchase order establishing the Center for Survey Research as a subcontractor to conduct the requested surveys. The first survey was designed to assess overall satisfaction with the C-TPAT program. The second survey included more details regarding implementation and benefits. The final survey was designed to be a cost analysis survey.

CSR staff consulted to SERL-VCU to support the 2008 Richmond City Triennial School Census. Activities included advice on Access database structure, SPSS analysis to produce census counts, and written technical notes on the process.

CSR staff consulted to SERL-VCU to support the 2008 Chesterfield County Triennial School Census. Activities included advice on Access database structure, SPSS analysis to produce census counts, and written technical notes on the process.