Overview

The Center for Survey Research conducts a wide array of surveys for a diverse clientele. We work with organizations on a one time-basis or on reoccurring survey projects. Contact us if you would like to discuss your survey project needs.  

Engineering Expertise
Overview:
Employee network study to look at inter-relationships working group. Both workers and their supervisors had specialized web instruments with customized email invitations to participate.
Project ID:
3.025
Principal Investigators:
Tom Guterbock
Sample:
Selected from participants of targeted project
Year:
2003
PWC Citizen Satisfaction 2005
Overview:
The thirteenth in an annual series of citizen surveys rating quality of life satisfaction with specific Prince William County services plus general satisfaction with government services. This is the fifth Prince William County survey to use the alternating-questions survey format. This year's survey included a series on the importance of specified planning goals as well as mental health services and efforts in historic preservation.
Project ID:
4.02
Principal Investigators:
Tom Guterbock
Sample:
Telephone sample of 1432 randomly selected Prince William County adults county-wide RDD sample was supplemented with sample of directory-listed households in less populated areas of the County
Year:
2004
Community Engagement of Older Americans
Overview:
Literature review for a planned assessment of social and political involvement of older Americans.
Project ID:
3.999
Sponsor:
AARP
Principal Investigators:
Tom Guterbock
Year:
2003
Faculty and TA Perspectives on Student Use of Alcohol and Drugs
Overview:
Sample survey of U.Va. teaching faculty and teaching assistants to explore their perceptions of student use of alcohol and other drugs. Questions asked whether teaching in the classroom is affected by student alchohol use whether faculty are aware of resources at the University to deal with alcohol and drug issues whether faculty incorporate alcohol issues in their teaching and faculty interest in further information and training on these issues.
Project ID:
4.021
Client Name:
Director CASE (Center for Alcohol and Substance Education)
Sponsor:
U.Va. Alcohol Advisory Committee and the Office of the Vice President and Chief Student Affairs Officer
Principal Investigators:
Tom Guterbock & Susan Bruce
Sample:
544 web completions (437 faculty 107 teaching assistants)
Year:
2004
LGOC
Overview:
A survey conducted to generate material for discussion at the 2004 Local Government Officials Conference in Norfolk Virginia. Respondents were asked about the goals of the locality and for opinions about the services of local government as well as the challenges in their own local government and ideas for solutions. They also rated services on the Web and relationships with the state government.
Project ID:
4.001
Client Name:
Local Government Officials Conference
Sponsor:
U.Va. Weldon Cooper Center for Public Service
Principal Investigators:
Tom Guterbock & Kate Wood
Sample:
Sample of 1600 Virignia local officials 447 completed the survey. Sampled groups included County supervisors city councillors Treasurers Commissioners of Revenue Clerks of the Courts Sheriffs and Commonwealth's Attorneys.
Year:
2004
PWC - Leverage Analysis 2004
Overview:
The data collected in the 2004 Citizen Satisfaction survey was used to determine drivers of citizen satisfaction.
Project ID:
4.022
Sponsor:
Prince William County
Principal Investigators:
Tom Guterbock
Sample:
PWC residents
Year:
2004
PWC Citizen Satisfaction 2004
Overview:
This is the fourth Prince William County survey to use the alternating-questions survey format. This format implemented in January 2001 by the County government and CSR staff to control survey length contains core questions to be asked each year and two sets of questions included in the survey in alternate years. The purpose of this year's survey was to assess citizen satisfaction with services offered in the County to compare satisfaction levels with those reported in previous survey and to continue annual measurement of overall perception of quality of life in Prince William County.
Project ID:
4.002
Principal Investigators:
Tom Guterbock
Sample:
1414 randomly selected individuals living in Prince William County
Year:
2004
Innovative Surgery II
Overview:
A re-sample study to assess whether there was measurable non-response bias in the 2003 Innovative Surgery study. The questionnaire used for this study was an exact replication of the original questionnaire. The instrument contained questions about surgeons' opinions concerning innovative or experimental surgery. Responses of the new respondents were compared to those who responded originally.
Project ID:
5.001
Client Name:
Respectively Research Associate and Director of the Center for Biomedical Ethics at the University
Sponsor:
Center for Biomedical Ethics at the University of Virginia
Principal Investigators:
Tom Guterbock
Sample:
A re-sample of about 630 surgeons who failed to respond to a prior mail-out survey
Year:
2005
American Medical Student Association (AMSA) III
Overview:
Questionnaires were made available to attendees at the annual AMSA conference. The University of Virginia's Center for Survey Research received the responses gathered from that event and tabulated them. Three different evaluation surveys were utilized one for Student Leader Evaluation another for Area Health Education Centers and the last for NHSC Ambassador Evaluations.
Project ID:
4.003
Sponsor:
American Medical Student Association Foundation (AMSA)
Principal Investigators:
Tom Guterbock
Sample:
Attendees at the annual American Medical Student Association (AMSA) conference for National Primary Care Week (NPCW)
Year:
2004
Fairfax County Nonprofit
Overview:
The consulting firm of Clifton Gunderson LLP was selected to carry out the Nonprofit Organizational Development Initiative which was funded by the Fairfax County Department of Housing and Community Development. The overarching objective of the initiative was to ensure that nonprofit organizations receiving funding through the County’s Consolidated Community Funding Pool are capable of providing services in the most effective and efficient manner practicable. As the project approached its completion date Clifton Gunderson asked the Center for Survey Research to assist them in evaluating the various aspects of the project as well as its success in meeting the initiative's overall objectives. The evaluation has two components focus groups with a small number of initiative participants and a web-based survey of executive officers of the targeted organizations.
Project ID:
5.002
Client Name:
Senior Manager Public Management Consulting Clifton Gunderson LLP
Sponsor:
Fairfax County Department of Housing and Community Development
Principal Investigators:
Tom Guterbock
Sample:
Sample of 50 non-profit administrators
Year:
2005
Darden First Year 2004
Overview:
CSR analyzed data from questionnaires collected from first year students at the Darden Graduate School of Business Administration. The questionnaire was designed by a student committee.
Project ID:
4.004
Principal Investigators:
Tom Guterbock
Year:
2004
American Medical Student Association (AMSA) 2005 - 1
Overview:
Questionnaires were made available to attendees at the annual AMSA conference. The University of Virginia's Center for Survey Research received the responses gathered from that event and tabulated them. Three different evaluation surveys were utilized one for Student Leader Evaluation another for Area Health Education Centers and the last for NHSC Ambassador Evaluations.
Project ID:
5.003
Sponsor:
American Medical Student Association Foundation (AMSA)
Principal Investigators:
Tom Guterbock
Sample:
Attendees at the annual American Medical Student Association (AMSA) conference for National Primary Care Week (NPCW)
Year:
2005
Darden Second Year 2004
Overview:
CSR analyzed data from questionnaires collected from second year students at the Darden Graduate School of Business Administration. The questionnaire was designed by a student committee.
Project ID:
4.005
Principal Investigators:
Tom Guterbock
Year:
2004
American Medical Student Association (AMSA) 2005 - 2
Overview:
Questionnaires were made available to attendees at the annual AMSA conference. The University of Virginia's Center for Survey Research received the responses gathered from that event and tabulated them. Three different evaluation surveys were utilized one for Student Leader Evaluation another for Area Health Education Centers and the last for NHSC Ambassador Evaluations.
Project ID:
5.004
Sponsor:
American Medical Student Association Foundation (AMSA)
Principal Investigators:
Tom Guterbock
Sample:
Attendees at the annual American Medical Student Association (AMSA) conference for National Primary Care Week (NPCW)
Year:
2005
American Medical Student Association (AMSA) IV
Overview:
Questionnaires were made available to attendees at the annual AMSA conference. The University of Virginia's Center for Survey Research received the responses gathered from that event and tabulated them. Three different evaluation surveys were utilized one for Student Leader Evaluation another for Area Health Education Centers and the last for NHSC Ambassador Evaluations.
Project ID:
4.006
Sponsor:
American Medical Student Association Foundation (AMSA)
Principal Investigators:
Tom Guterbock
Sample:
Attendees at the annual American Medical Student Association (AMSA) conference for National Primary Care Week (NPCW)
Year:
2004
Anthem/TEACH Survey of Health Information Preferences
Overview:
Mail and telephone surveys of Virginia adults to determine their preferences in seeking and receiving health-related information. The results were analyzed with market-segmentation methods to identify key groups with similar preferences.
Project ID:
5.005
Client Name:
Wendy Cohn
Sponsor:
Anthem Blue Cross - Blue Shield of Virginia
Principal Investigators:
Tom Guterbock
Sample:
Mail 2000 with 633 complete. Phone 1200 completes
Year:
2005
DMV Transaction Timing 2004
Overview:
CSR conducted a timing study of the Department of Motor Vehicles (DMV) transactions in Customer Service Centers (CSC) that was designed to obtain estimates of the mean time required for CSC transactions identified as key cost drivers. Eighteen different transactions were timed by field study personnel and road tests were timed by self-timing methodology.
Project ID:
4.007
Client Name:
Virginia Department of Motor Vehicles
Sponsor:
Virginia Department of Motor Vehicles
Principal Investigators:
Tom Guterbock
Sample:
1602 DMV transaction timing observations in thirteen Customer Service Centers (CSC).
Year:
2004
Albemarle DSS
Overview:
Client satisfaction study conducted between July and October 2005. Questionnaires were sent to 2 000 DSS clients randomly selected from a list of all DSS clients. Of the 2 000 questionnaires mailed 1 825 had valid addresses. Completed questionnaires were received from 663 respondents for a net response rate of 36.3%.
Project ID:
5.006
Client Name:
Albemarle County Department of Social Services
Sponsor:
Albemarle County Department of social Services
Principal Investigators:
David Hartman
Sample:
2000 to field 663 complete
Year:
2005
DMV Customer Satisfaction Survey
Overview:
This is the third in a series of telephone surveys of Virginia residents who have used DMV services in the last year. The goal is to assess customer satisfaction with visits to DMV offices use of mail services telephone contacts and use of the Internet. This year the survey also measured satisfaction with DMV mobile offices and license agents.
Project ID:
1999.017
Sponsor:
Virginia Department of Motor Vehicles
Principal Investigators:
Tom Guterbock
Sample:
1213 Virginia residents
Year:
1999
Williamsburg Older Adults
Overview:
A telephone survey of adults 60 years of age and older in the Williamsburg community in order to measure their health needs access to and utilization of health care services.
Project ID:
2.017
Sponsor:
College of William & Mary
Principal Investigators:
Tom Guterbock
Sample:
RDD sample of adults 60 and older in Williamsburg James City County and upper York County VA. N = 350.
Year:
2002

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If you would like to learn more about our work, participate in a survey, or contract with us for a survey project, please contact us.