Overview

The Center for Survey Research conducts a wide array of surveys for a diverse clientele. We work with organizations on a one time-basis or on reoccurring survey projects. Contact us if you would like to discuss your survey project needs.  

Schwenzer - Moral Distress
Overview:
The research addressed moral distress in respiratory care practitioners. CSR's role was to conduct analysis of the data and advise the client on interpreting the data.
Project ID:
5.022
Sponsor:
Karen Schwenzer
Principal Investigators:
Tom Guterbock
Year:
2005
C-TPAT - ViaTech Systems
Overview:
Customs-Trade Partnership Against Terrorism (C-TPAT) is a voluntary government-business initiative established by Customs Border Patrol following the September 11 terrorist attacks. The main purpose of C-TPAT is to build cooperate relationships that strengthen and improve overall international supply chain and U.S. border security. The project was a survey of C-TPAT members to understand the benefits of being a C-TPAT partner and to track the costs and return on investment of being associated with C-TPAT membership. The project included an SME (Subject Matter Expert) workshop semi-structured interviews a pilot study and a web questionnaire.
Project ID:
6.007
Client Name:
Victor & Eric Kan Paul Howard Jaime Ramsey
Sponsor:
Customs and Border Patrol U.S. Department of Homeland Security
Principal Investigators:
Tom Guterbock
Sample:
All companies enrolled in the C-TPAT program (about 6000 firms)
Year:
2006
VITA Customer Satisfaction Survey
Overview:
VITA commissioned the Center for Survey Research (CSR) at the University of Virginia in August 2005 to conduct a survey of in-scope agencies. The purpose of the survey was to assess customer satisfaction with the services provided by VITA. The survey was conducted in two phases. Phase 1 consisted of a pilot study involving semi-structured telephone interviews with a small sample of customers to identify key issues perceptions and opportunities to be covered in a census survey. Phase 2 was a web-based survey addressed to all agency directors and IT managers of in-scope agencies. Of the 151 agency directors and IT department managers 89 completed the web-based survey.
Project ID:
5.023
Client Name:
Virginia Information Technologies Agency (VITA)
Sponsor:
Virginia Information Technologies Agency
Principal Investigators:
David Hartman
Sample:
Semi Struct 6 Web 130
Year:
2005
Albemarle County Leverage Analysis
Overview:
Conducted leverage analysis to determine how the delivery of county services impact on citizen satisfaction
Project ID:
5.024
Client Name:
Albemarle County
Sponsor:
Albemarle County
Principal Investigators:
Tom Guterbock
Sample:
Used data obtained in the Albemarle Strategic Planning Survey
Year:
2005
Survey of Attitudes on Critical Infrastructure Protection Vulnerability and Public Confidence
Overview:
CSR fielded a national RDD sample survey to determine the public's confidence in critical infrastruture in case of terrorist attacks. Results are to be compared with Virginia Maryland and Washington DC data collected by GMU's survey center.
Project ID:
5.007
Client Name:
Public Policy George Mason University
Sponsor:
National Capital Region Project funded by the Department of Homeland Security
Principal Investigators:
Tom Guterbock
Sample:
National RDD sample excluding Washington DC Northern Virginia and Maryland 1145 completed interviews.
Year:
2005
TNE - Semi-structured Ivs
Overview:
The purpose of the study was to discover if and how this small number of students thought their Religious Studies training had prepared them well for teaching.
Project ID:
5.025
Sponsor:
This project was supported by a Teachers for a New Era mini-grant from the Education school at UVA.
Principal Investigators:
Tom Guterbock
Sample:
Respondents were UVA alumni Religious Studies majors who had also received a Masters in Teaching.
Year:
2005
NW3C Survey of white Collar Crime
Overview:
National survey on public attitudes about crimes such as fraud and embezzlement. Respondents were given short scenarios and were asked to rate the seriousness of the crime. In another section of the questionnaire respondents were asked about incidents of crime that they experienced and what they did about it such as report the crime to the police call the Better Business Bureau or other agencies.
Project ID:
5.008
Client Name:
National White Collar Crime Center
Sponsor:
National White Collar Crime Center
Principal Investigators:
Tom Guterbock
Sample:
RDD nationwide telephone survey 1500 completes
Year:
2005
Charlottesville Planning Needs 2006
Overview:
Study of neighborhood needs.
Project ID:
5.026
Client Name:
Director of Neighborhood Planning
Sponsor:
City of Charlottesville Va. Department of Neighborhood Planning and Development
Principal Investigators:
Tom Guterbock
Sample:
2000
Year:
2005
DMV Customer Satisfaction 2003
Overview:
Seventh annual statewide customer satisfaction survey for users of the Department of Motor Vehicles services. The purpose of the 2003 survey was to compare performance ratings with prior years assess DMV users' overall levels of satisfaction with DMV services compare the levels of DMV users' satisfaction across DMV districts analyze the key factors that determine satisfaction level as well as evaluate the new self-service areas available at some customer service centers.
Project ID:
3.018
Client Name:
Virginia Department of Motor Vehicles
Sponsor:
Virginia Department of Motor Vehicles
Principal Investigators:
Tom Guterbock
Sample:
Completed interviews with 1236 Virginia adults who had contacted the Department of Motor Vehicles (DMV) during the past year
Year:
2003
Substance Abuse (Recovery Groups Survey)
Overview:
This survey is designed to gather information from individuals recovering from substance abuse problems that employ either the predominant 12-step approach or that of an alternative abstinence based peer support group. The survey was anonymous and distribution of surveys and reminders was via the group coordinators who were contacted by CSR or Dr. Atkins. The goal is to develop a prototype of a treatment assessment tool the Treatment Assessment for Personal Empowerment (T.A.P.E.) measure based on data analysis and scale evaluation. The tool will be designed to provide the best possible client / support group match per treatment approach and aftercare.
Project ID:
4.011
Client Name:
The Walsh Group
Sponsor:
National Institute on Drug Abuse
Principal Investigators:
Tom Guterbock
Sample:
Targeted 1030 by mail and 1000 by web.
Year:
2004
Community Shielding in the National Capitol Region
Overview:
This study explores how residents of the National Capital Region (NCR) might respond to potential acts of terrorism and assesses their willingness to practice "community shielding " a wider form of shelter-in-place. Hypothetical scenarios considered by respondents included a "dirty bomb" and an outbreak of smallpox.
Project ID:
3.019
Client Name:
UVA - HOLD
Principal Investigators:
Tom Guterbock
Sample:
Telephone survey of 1071 households within the National Capital Region
Year:
2003
RCC Citizen Satisfaction Survey
Overview:
A citizen satisfaction survey for the Reston Community Center (RCC) in Reston Virginia. The purpose was to assess citizen opinion on several matters of interest to the Board of Governors of the RCC. A similar survey was conducted in 2001.
Project ID:
4.012
Client Name:
Reston Community Center
Sponsor:
Board of Governors of the Reston Community Center in Reston Virginia
Principal Investigators:
Tom Guterbock
Sample:
Completed interviews with 1004 Reston residents
Year:
2004
Rockville Employee
Overview:
The first survey of this kind was conducted by the Center for Survey Research (CSR) in 2001. The main body of the questionnaire from 2001 was used with the addition of new sections on work values and department ratings. The core questionnaire included a series of questions about the services in each department primarily focusing on issues of quality timeliness and overall satisfaction and two questions to determine the employees’ length of service with the City and the department in which they work.
Project ID:
3.02
Principal Investigators:
Robin Bebel
Sample:
Sample of 534 benefited Rockville employees 402 employees completed the questionnaire.
Year:
2003
Spotsylvania County Citizen Satisfaction 2004
Overview:
The purpose of the survey were to determine resident's opinions about quality of life in Spotsylvania County to determine which strategic planning goals are considered to be of higher budgetary priority to determine resident's level of satisfaction with a number of services the County provides and to measure citizen opinion about the way in which the County is managing growth and transportation issues. For such purposes the Center for Survey Research at the University of Virginia conducted a telephone survey of 843 residents of Spotslyvania County. The result idicates that Spotsylvania residents are clearly pleased with their quality of life and with their local government but there are also serious concerns related to issues of growth development and transportation.
Project ID:
4.015
Sponsor:
Spotsylvania's County's Board of Supervisors
Principal Investigators:
Tom Guterbock
Sample:
843 Residents of Spotsylvania County
Year:
2004
Albemarle County Citizen Satisfaction 2004
Overview:
The purposes of the survey were to determine residents' opinions about quality of life in Albemarle County to determine their satisfaction with the government's efforts to achieve its Strategic Planning goals to determine their level of satisfaction with a number of services the County provides and to measure citizen opinion about the way in which the County is managing growth. The Center for Survey Research (CSR) conducted studies similar in purpose for the County of Albemarle in 2002 and 1994.
Project ID:
3.021
Client Name:
Office of the County Executive County of Albemarle
Sponsor:
County of Albemarle Virginia
Principal Investigators:
Tom Guterbock
Sample:
707 residents of Albemarle County Virginia completed the survey
Year:
2003
Empathy - School of Medicine (SOM)
Overview:
Evaluation testing of empathy & emotional intelligence among Uva medical students who choose to take humanities electives. Iniital waves were administered in classes with a final wave administered via the Web.
Project ID:
4.018
Principal Investigators:
Tom Guterbock & Julie Connelly
Year:
2004
Race & Anxiety
Overview:
CSR assisted with data entry of forms filled out by community participants in a social psychology experiment.
Project ID:
3.024
Sponsor:
Monnica Williams PhD student in Psychology UVa
Principal Investigators:
Tom Guterbock
Year:
2003
Stafford County Employee Satisfaction 2004
Overview:
The 2004 Stafford County Employee Survey was administered to Stafford County's 756 full- and part-time employees to gain feedback regarding work-related issues that would help in the development of a more participative form of governance. In order to determine the significant items that drive employee satisfaction questions were divided into key-topic areas.
Project ID:
4.019
Client Name:
Stafford County
Sponsor:
Stafford County
Principal Investigators:
David Hartman
Sample:
County facilitators administered questionnaires during group sessions available to all 756 county employees. Completed questionnaires were received from 596 employees.
Year:
2004
Engineering Expertise
Overview:
Employee network study to look at inter-relationships working group. Both workers and their supervisors had specialized web instruments with customized email invitations to participate.
Project ID:
3.025
Principal Investigators:
Tom Guterbock
Sample:
Selected from participants of targeted project
Year:
2003
PWC Citizen Satisfaction 2005
Overview:
The thirteenth in an annual series of citizen surveys rating quality of life satisfaction with specific Prince William County services plus general satisfaction with government services. This is the fifth Prince William County survey to use the alternating-questions survey format. This year's survey included a series on the importance of specified planning goals as well as mental health services and efforts in historic preservation.
Project ID:
4.02
Principal Investigators:
Tom Guterbock
Sample:
Telephone sample of 1432 randomly selected Prince William County adults county-wide RDD sample was supplemented with sample of directory-listed households in less populated areas of the County
Year:
2004

CONTACT US

If you would like to learn more about our work, participate in a survey, or contract with us for a survey project, please contact us.