What kinds of projects are done at CSR?

CSR has conducted a wide range of projects. We have worked on behalf of academic researchers, government agencies, private foundations, businesses, and non-profit organizations.

CSR is experienced with an array of contact modes:

  • Telephone interviewing (with WinCATI)
  • Mail-out survey and contact services
  • Web-based data collection
  • In-person interviewing

CSR has recently purchased Quatlrics which allows for the creation and implementation of sophisticated, user friendly online surveys. Qualtrics can be used to schedule both reminder and thank-you emails based on completion of the survey.

What services does CSR provide?
CSR is a full-service research facility. We offer customized project design, professional interviewing, and data collection using the latest survey technologies, as well as data analysis and report preparation.

How much does it cost to do a survey?
CSR's rates are competitive with other academic and commercial survey organizations. Project costs can vary widely depending on factors such as the scope of services you require, the survey methodology used, the number of respondents, the nature of the sample, etc. Costs can range anywhere from $5,000 to $150,000. So while typical projects have been in the $20,000 to $50,000 range, we have also done smaller and larger projects. We invite you to contact one of our senior staff to discuss the scope of your project and factors that govern cost.

What's the best way to collect data for my project?
CSR can advise you on the most productive and cost-effective method for collecting your data: telephone, mail, electronically, or in-person. CSR ensures scientific validity of your study by helping specify procedures for selecting respondents within households, securing cooperation, and following up incomplete interviews or questionnaires.

Who writes the questions for my survey?
CSR can write the question for you or can assist you in writing your own. We will help you determine the best question formats to measure people's opinions, experiences, attitudes, and behaviors. We can advise you on the proper sequencing of items, a critical design feature for maintaining objectivity and ensuring that respondents understand your questions.

Can I get a copy of one of your old reports?
Most are available for a nominal fee. Contact Ila Crawford for details and specific costs.

Custom Project Design

We will help you clarify your study objectives and advise you on how to get the most research value from available resources.

Data Collection

We specialize in the use of Computer-Assisted Telephone Interviewing and Personal Interviewing.

How We Collect Useful Data

CSR prepares statistical analyses and reports of survey results ranging from simple tabulations to authoritative, in-depth narrative reports.


Search Completed Projects

Spotsylvania County Citizen Satisfaction 2004

The purpose of the survey were to determine resident's opinions about quality of life in Spotsylvania County to determine which strategic planning goals are considered to be of higher budgetary priority to determine resident's level of satisfaction with a number of services the County provides and to measure citizen opinion about the way in which the County is managing growth and transportation issues. For such purposes the Center for Survey Research at the University of Virginia conducted a telephone survey of 843 residents of Spotslyvania County. The result idicates that Spotsylvania residents are clearly pleased with their quality of life and with their local government but there are also serious concerns related to issues of growth development and transportation.

RCC Citizen Satisfaction Survey

A citizen satisfaction survey for the Reston Community Center (RCC) in Reston Virginia. The purpose was to assess citizen opinion on several matters of interest to the Board of Governors of the RCC. A similar survey was conducted in 2001.

Substance Abuse (Recovery Groups Survey)

This survey is designed to gather information from individuals recovering from substance abuse problems that employ either the predominant 12-step approach or that of an alternative abstinence based peer support group. The survey was anonymous and distribution of surveys and reminders was via the group coordinators who were contacted by CSR or Dr. Atkins._x000D_The goal is to develop a prototype of a treatment assessment tool the Treatment Assessment for Personal Empowerment (T.A.P.E.) measure based on data analysis and scale evaluation. The tool will be designed to provide the best possible client / support group match per treatment approach and aftercare.

ASAP Community Survey Development

CSR worked with representatives of ASAP the Piedmont Environmental Council and Citizens for Albemarle to develop a questionnaire for possible use in a telephone survey of Albemarle County and area residents. The survey is to focus on growth and development issues and the draft questionnaire was circulated for comment among selected community leaders with a variety of points of view on these issues.

PWC PPP Counter Customer Survey

The purpose of this survey was to determine the strengths and weaknesses in the regulatory processes that relate to construction and development in Prince William County. In its overall approach and focus the 2004 survey largely replicated the project conducted in 2000. _x000D_However for the 2004 project the County decided to add a counter exit survey to the project as a third component. This was an on-site survey of permit runners residents and other cus-tomers at the counters pertaining to zoning building permit land development permit building plan intake watershed and the fire.

DMV Transaction Timing 2004

CSR conducted a timing study of the Department of Motor Vehicles (DMV) transactions in Customer Service Centers (CSC) that was designed to obtain estimates of the mean time required for CSC transactions identified as key cost drivers. Eighteen different transactions were timed by field study personnel and road tests were timed by self-timing methodology.

American Medical Student Association (AMSA) IV

Questionnaires were made available to attendees at the annual AMSA conference. The University of Virginia's Center for Survey Research received the responses gathered from that event and tabulated them. Three different evaluation surveys were utilized one for Student Leader Evaluation another for Area Health Education Centers and the last for NHSC Ambassador Evaluations.

Darden Second Year 2004

CSR analyzed data from questionnaires collected from second year students at the Darden Graduate School of Business Administration. The questionnaire was designed by a student committee.

Darden First Year 2004

CSR analyzed data from questionnaires collected from first year students at the Darden Graduate School of Business Administration. The questionnaire was designed by a student committee.

American Medical Student Association (AMSA) III

Questionnaires were made available to attendees at the annual AMSA conference. The University of Virginia's Center for Survey Research received the responses gathered from that event and tabulated them. Three different evaluation surveys were utilized one for Student Leader Evaluation another for Area Health Education Centers and the last for NHSC Ambassador Evaluations.

PWC Citizen Satisfaction 2004

This is the fourth Prince William County survey to use the alternating-questions survey format. This format implemented in January 2001 by the County government and CSR staff to control survey length contains core questions to be asked each year and two sets of questions included in the survey in alternate years. The purpose of this year's survey was to assess citizen satisfaction with services offered in the County to compare satisfaction levels with those reported in previous survey and to continue annual measurement of overall perception of quality of life in Prince William County.


A survey conducted to generate material for discussion at the 2004 Local Government Officials Conference in Norfolk Virginia. Respondents were asked about the goals of the locality and for opinions about the services of local government as well as the challenges in their own local government and ideas for solutions. They also rated services on the Web and relationships with the state government.

Engineering Expertise

Employee network study to look at inter-relationships working group. Both workers and their supervisors had specialized web instruments with customized email invitations to participate.

Race & Anxiety

CSR assisted with data entry of forms filled out by community participants in a social psychology experiment.
Project ID Title Principal Investigators
12.08 Kentucky Parent Survey 2012 Tom Guterbock
12.07 Advanced Directives in Dementia - Bonnie Tom Guterbock
12.06 Virginia PRAMS 2012 James Ellis
12.05 PLE 2012 Darden/Curry School Turnaround Program James Ellis
12.03 HSF Employee Survey 2012-Uva Physicians Group James Ellis
11.26 Charlottesville Career Goals Survey 2011 James Ellis
11.25 Education Abroad Evaluation - Spring 2012 Tom Guterbock
11.24 SNL consult re: possible survey of potential education users Tom Guterbock
11.23 Health Survey: U.Va Dept of Gastroenterology James Ellis
11.21 UVA Attending Physicians EMR Survey Tom Guterbock
11.20 Uva Faculty Senate Survey of the Faculty 2012 Tom Guterbock
11.19 ACS Survey on Ethical Consultation-Validation James Ellis
11.18 First Destinations 2011-12 Tom Guterbock
11.17 Grand Bahama Island Diabetes Research--Sharon Utz Tom Guterbock
11.16 College of Arts & Sciences Disengaged Alumni Focus Groups Robin Bebel
11.15 JACS 1 - Jefferson Area Community Survey 2012 Peter Furia
11.12 UVA Department of Anesthesiology Performance Evaluation Robin Bebel
11.11 Survey of Surgical Disease in Rwanda Tom Guterbock
11.09 Fairfax DFS 2011 James Ellis
11.08 Education Abroad Evaluation--2011 Summer Programs Tom Guterbock
11.05 HSF Employee Survey 2011 James Ellis
11.03 UVA Transportation Mode Split 2011 James Ellis
11.02 Danville 2011 Tom Guterbock
11.01 DCR-Virginia Outdoor Demand Survey 2011 James Ellis
10.29 Education Abroad Outcomes-J Term 2011 Pilot Tom Guterbock
10.27 UVa Employee Survey 2011 James Ellis
10.26 Beneficiary Study (Genworth) 2010 Tom Guterbock
10.25 Human Genetics and EMR Focus Groups Tom Guterbock
10.24 National Association of Realtors Survey Methods Evaluation Tom Guterbock
10.23 NSF--Science Indicators Instrumentation Workshop Tom Guterbock
10.22 Loudoun County Public Schools James Ellis
10.19 Children's Future-P/PV 20100 Tom Guterbock
10.18 VDEM Phase 2 Tom Guterbock
10.17 Chesterfield Citizen Satisfaction Survey 2010 James Ellis
10.15 Wharton School Alumni Survey Tom Guterbock
10.13 ASAP research on satisfaction with growth Tom Guterbock
10.12 HSF employees 2010 James Ellis
10.11 INTERQUEST 2010 Tom Guterbock
10.09 Shenandoah Growers Data Analysis Tom Guterbock
10.08 Crescent Hall Resident Survey Tom Guterbock
10.07 Darden Climate Survey 2010 James Ellis
10.06 PWC Citizen Survey 2010 Tom Guterbock
10.05 GrandAide Outcome Evaluation - Garson Tom Guterbock
10.04 Breastfeeding Clinical Trial Tom Guterbock
10.02 NIH Survey of IRB Members on Human Subjects Payments Tom Guterbock
10.01 Virginia Horse Industry Board James Ellis
1.038 American Medical Student Association (AMSA) Tom Guterbock
1.037 Bedford Citizen Satisfaction 2002 Tom Guterbock
1.036 Urban Institute/Non Profits
1.032 ACRL 2001 Annual Survey of Academic and Research Libraries Tom Guterbock