What kinds of projects are done at CSR?

CSR has conducted a wide range of projects. We have worked on behalf of academic researchers, government agencies, private foundations, businesses, and non-profit organizations.

CSR is experienced with an array of contact modes:

  • Telephone interviewing (with WinCATI)
  • Mail-out survey and contact services
  • Web-based data collection
  • In-person interviewing

CSR has recently purchased Quatlrics which allows for the creation and implementation of sophisticated, user friendly online surveys. Qualtrics can be used to schedule both reminder and thank-you emails based on completion of the survey.

What services does CSR provide?
CSR is a full-service research facility. We offer customized project design, professional interviewing, and data collection using the latest survey technologies, as well as data analysis and report preparation.

How much does it cost to do a survey?
CSR's rates are competitive with other academic and commercial survey organizations. Project costs can vary widely depending on factors such as the scope of services you require, the survey methodology used, the number of respondents, the nature of the sample, etc. Costs can range anywhere from $5,000 to $150,000. So while typical projects have been in the $20,000 to $50,000 range, we have also done smaller and larger projects. We invite you to contact one of our senior staff to discuss the scope of your project and factors that govern cost.

What's the best way to collect data for my project?
CSR can advise you on the most productive and cost-effective method for collecting your data: telephone, mail, electronically, or in-person. CSR ensures scientific validity of your study by helping specify procedures for selecting respondents within households, securing cooperation, and following up incomplete interviews or questionnaires.

Who writes the questions for my survey?
CSR can write the question for you or can assist you in writing your own. We will help you determine the best question formats to measure people's opinions, experiences, attitudes, and behaviors. We can advise you on the proper sequencing of items, a critical design feature for maintaining objectivity and ensuring that respondents understand your questions.

Can I get a copy of one of your old reports?
Most are available for a nominal fee. Contact Ila Crawford for details and specific costs.

Custom Project Design

We will help you clarify your study objectives and advise you on how to get the most research value from available resources.

Data Collection

We specialize in the use of Computer-Assisted Telephone Interviewing and Personal Interviewing.

How We Collect Useful Data

CSR prepares statistical analyses and reports of survey results ranging from simple tabulations to authoritative, in-depth narrative reports.


Search Completed Projects

Arlington Early Childhood

The Arlington Partnership for Children Youth and Families through the Arlington County Department of Human Service contacted CSR to conduct an Early Childhood Survey pretest in Arlington County. A focus group and pretest were conducted to develop a questionnaire for client use. Pretest results revealed that conducting this survey using RDD telephone mode is not practical.

VITA (Consulting)

Consultation services were provided to the agency to design a customer satisfaction survey and possibly an employee satisfaction survey.

NW3C Survey of white Collar Crime

National survey on public attitudes about crimes such as fraud and embezzlement. Respondents were given short scenarios and were asked to rate the seriousness of the crime. In another section of the questionnaire respondents were asked about incidents of crime that they experienced and what they did about it such as report the crime to the police call the Better Business Bureau or other agencies.

Albemarle DSS

Client satisfaction study conducted between July and October 2005. Questionnaires were sent to 2 000 DSS clients randomly selected from a list of all DSS clients. Of the 2 000 questionnaires mailed 1 825 had valid addresses. Completed questionnaires were received from 663 respondents for a net response rate of 36.3%.

Anthem/TEACH Survey of Health Information Preferences

Mail and telephone surveys of Virginia adults to determine their preferences in seeking and receiving health-related information. The results were analyzed with market-segmentation methods to identify key groups with similar preferences.

American Medical Student Association (AMSA) 2005 - 2

Questionnaires were made available to attendees at the annual AMSA conference. The University of Virginia's Center for Survey Research received the responses gathered from that event and tabulated them. Three different evaluation surveys were utilized one for Student Leader Evaluation another for Area Health Education Centers and the last for NHSC Ambassador Evaluations.

American Medical Student Association (AMSA) 2005 - 1

Questionnaires were made available to attendees at the annual AMSA conference. The University of Virginia's Center for Survey Research received the responses gathered from that event and tabulated them. Three different evaluation surveys were utilized one for Student Leader Evaluation another for Area Health Education Centers and the last for NHSC Ambassador Evaluations.

Fairfax County Nonprofit

The consulting firm of Clifton Gunderson LLP was selected to carry out the Nonprofit Organizational Development Initiative which was funded by the Fairfax County Department of Housing and Community Development. The overarching objective of the initiative was to ensure that nonprofit organizations receiving funding through the County’s Consolidated Community Funding Pool are capable of providing services in the most effective and efficient manner practicable. As the project approached its completion date Clifton Gunderson asked the Center for Survey Research to assist them in evaluating the various aspects of the project as well as its success in meeting the initiative's overall objectives. The evaluation has two components: focus groups with a small number of initiative participants and a web-based survey of executive officers of the targeted organizations.

Innovative Surgery II

A re-sample study to assess whether there was measurable non-response bias in the 2003 Innovative Surgery study. The questionnaire used for this study was an exact replication of the original questionnaire. The instrument contained questions about surgeons' opinions concerning innovative or experimental surgery. Responses of the new respondents were compared to those who responded originally.

Faculty and TA Perspectives on Student Use of Alcohol and Drugs

Sample survey of U.Va. teaching faculty and teaching assistants to explore their perceptions of student use of alcohol and other drugs. Questions asked whether teaching in the classroom is affected by student alchohol use; whether faculty are aware of resources at the University to deal with alcohol and drug issues; whether faculty incorporate alcohol issues in their teaching; and faculty interest in further information and training on these issues.

PWC Citizen Satisfaction 2005

The thirteenth in an annual series of citizen surveys rating quality of life satisfaction with specific Prince William County services plus general satisfaction with government services. This is the fifth Prince William County survey to use the alternating-questions survey format. This year's survey included a series on the importance of specified planning goals as well as mental health services and efforts in historic preservation.

Stafford County Employee Satisfaction 2004

The 2004 Stafford County Employee Survey was administered to Stafford County's 756 full- and part-time employees to gain feedback regarding work-related issues that would help in the development of a more participative form of governance. In order to determine the significant items that drive employee satisfaction questions were divided into key-topic areas.

Empathy - School of Medicine (SOM)

Evaluation testing of empathy & emotional intelligence among Uva medical students who choose to take humanities electives. Iniital waves were administered in classes with a final wave administered via the Web.
Project ID Title Principal Investigators
15.17 ORB International Weighting Consultation Tom Guterbock
15.15 Municipal Responses to Immigrants Survey Tom Guterbock
15.13 Nonprofit Finance Fund Consult Tom Guterbock
15.12 Guatemala Survey Weighting Consult Tom Guterbock
15.11 CTE Completer Follow-Up Survey 2015-16 Tom Guterbock
15.10 Fairfax County NCS Customer Satisfaction
15.08 Fairfax DFS 2015 James Ellis
15.06 Uva Sexual Assault Place and Time Survey Tom Guterbock
15.03 DCR Survey Design Consultation for 2016 Virginia Outdoors Survey James Ellis
15.01 Foothills Forum--Rappahannock Survey Tom Guterbock
14.25 Botetourt County Agriculture James Ellis
14.19 Loudoun County Resident Survey 2014 James Ellis
14.18 Cville Employee Survey 2014 James Ellis
14.15 Virginia PRAMS 2014 James Ellis
14.14 Citizen Cabinet Recruitment James Ellis
14.12 VHIB Estimate of Horse Population in Virginia James Ellis & Tom Guterbock
14.10 VDH Dental Care Access James Ellis
14.09 Charlottesville Gas Safety Survey 2014 Tom Guterbock
14.06 HPV Cohort 2014 Tom Guterbock
14.05 Health Information on Facebook Tom Guterbock
13.32 Roanoke Higher Education Center Needs Assessment Tom Guterbock
13.31 First Destinations 2013-14 Tom Guterbock
13.28 Asthma in Rural NC--Leland Stillman Tom Guterbock
13.27 Uva Transportation Mode Split 2013 James Ellis
13.25 International Neuropsychological Society Member Survey Tom Guterbock
13.24 Math Undergraduate Majors Survey for UVa Tom Guterbock
13.23 SEI/LEAD Alumni Survey Tom Guterbock
13.21 LC Horse Owners Survey James Ellis
13.15 Faculty Finalists Survey Tom Guterbock
13.13 Massachusetts Election Poll James Ellis
13.12 Fairfax DFS 2013 James Ellis
13.10 Intimate Partner Violence in Rwanda--Health Providers survey Tom Guterbock
13.07 Clinical Trial Awareness Questionnaire Kate Wood
13.06 Congressional Performance Survey of Policy Experts Tom Guterbock
13.05 First Destinations 2012-13 Tom Guterbock
13.03 Blood Donor Education Forms Development--Gay Wehrli Tom Guterbock
13.02 LC Equine Event Surveys James Ellis
13.01 Recruitment for Savings Behavior Experiments Peter Furia
12.24 Virginia Vascular Surgeon EMR Compliance Tom Guterbock
12.21 Pittsylvania County Agriculture Impact James Ellis
12.20 BioX 2012 James Ellis
12.19 Class Poll 2012 Tom Guterbock
12.18 Cville Employee Survey 2012 James Ellis
12.17 TEACH trial--Kellogg funding-Wendy Cohn Tom Guterbock
12.16 Surgical Needs Pediatric-Rwanda Tom Guterbock
12.15 School of Medicine Staff Engagement Survey James Ellis
12.14 Chesterfield Citizen Survey 2012 James Ellis
12.13 JACS 2--Fall 2012 Jefferson Area Community Survey Tom Guterbock
12.12 Uva Physicians Group Faculty-Physician Survey James Ellis
12.10 Loudoun County Citizen Satisfaction Survey 2012 James Ellis