What kinds of projects are done at CSR?

CSR has conducted a wide range of projects. We have worked on behalf of academic researchers, government agencies, private foundations, businesses, and non-profit organizations.

CSR is experienced with an array of contact modes:

  • Telephone interviewing (with WinCATI)
  • Mail-out survey and contact services
  • Web-based data collection
  • In-person interviewing

CSR has recently purchased Quatlrics which allows for the creation and implementation of sophisticated, user friendly online surveys. Qualtrics can be used to schedule both reminder and thank-you emails based on completion of the survey.

What services does CSR provide?
CSR is a full-service research facility. We offer customized project design, professional interviewing, and data collection using the latest survey technologies, as well as data analysis and report preparation.

How much does it cost to do a survey?
CSR's rates are competitive with other academic and commercial survey organizations. Project costs can vary widely depending on factors such as the scope of services you require, the survey methodology used, the number of respondents, the nature of the sample, etc. Costs can range anywhere from $5,000 to $150,000. So while typical projects have been in the $20,000 to $50,000 range, we have also done smaller and larger projects. We invite you to contact one of our senior staff to discuss the scope of your project and factors that govern cost.

What's the best way to collect data for my project?
CSR can advise you on the most productive and cost-effective method for collecting your data: telephone, mail, electronically, or in-person. CSR ensures scientific validity of your study by helping specify procedures for selecting respondents within households, securing cooperation, and following up incomplete interviews or questionnaires.

Who writes the questions for my survey?
CSR can write the question for you or can assist you in writing your own. We will help you determine the best question formats to measure people's opinions, experiences, attitudes, and behaviors. We can advise you on the proper sequencing of items, a critical design feature for maintaining objectivity and ensuring that respondents understand your questions.

Can I get a copy of one of your old reports?
Most are available for a nominal fee. Contact Ila Crawford for details and specific costs.

Custom Project Design

We will help you clarify your study objectives and advise you on how to get the most research value from available resources.

Data Collection

We specialize in the use of Computer-Assisted Telephone Interviewing and Personal Interviewing.

How We Collect Useful Data

CSR prepares statistical analyses and reports of survey results ranging from simple tabulations to authoritative, in-depth narrative reports.


Search Completed Projects

Batten Institute Survey of UVA Alumni Entrepreneurship

The UVA Center for Survey Research (CSR) assisted the Batten Institute to design and execute a confidential self-administered survey (mail out and web) of a large sample of alumni of the University of Virginia. CSR assisted in the development of the survey questionnaire. The survey was designed to capture information to inform an estimate of the economic impact of entrepreneurial ventures in which Uva alumni have been involved or which they founded. The survey also was designed to support an analysis of factors that may be related to engagement in entrepreneurial activities.

Charlottesville Gas Division - Safety

Surveys to evaluate general knowledge and the impact of education efforts regarding natural gas safety on the general population and on businesses and excavators working in the area. Work replicates studies done in 2008.

Equipoise in Clinical Trials-Djulbegovich

Working with researchers at the University of South Florida CSR designed and fielded this vignette-based factorial web survey to investigate whether clinical trials could be identified where the interests of trial patients and future patients come into balance or "equipoise." Deployed on a customized website hosted by CSR the web survey presented each expert respondent--recruited from Institutional Review Board members at the 122 U.S. American Association of Medical Colleges (AAMC) schools--with four pairs of randomized clinical trial vignettes followed by a ninth "bonus" vignette of a type that matched one of the previous four pairs. In each of the nine vignettes seven aspects of each scenario could be randomly varied resulting in over 1 000 possible variations covering different phases of hypothetical clinical trials involving rheumatoid arthritis and pancreatic cancer patients.

Reston Community Center Survey 2009 -- Execution Phase

The purpose of the 2009 Reston Community Center Citizen Satisfaction Survey was to assess current and projected future use of programs and facilities as well as citizen priorities for recreational needs within the context of anticipated increases in population and tax base related to the metro Silver Line. The survey introduced new questions to assess the community’s priorities for indoor recreational facilities and to provide information for discussions about budget and growth decisions for the future.

APCO Dr Partnerships 2010

This survey of US and Canadian physicians attempted to find out more about attititudes and perceptions that might effect decisions about where & how to practice medicine repeating a study from 2007 and adding a Web component to the data collection. The questionnaire was designed to try to better understand the pressures facing practicing physicians today by identifying the challenges as well as the satisfactions of the profession. The content of the survey addressed physician satisfaction and attitudes about the practice of medicine in general and the aspects of medicine that physicians like and dislike.

PWC Organizational Survey 2010

Prince William County commissioned the Center for Survey Research to conduct its fourth biennial survey of all full and part-time employees. The purpose of the survey was to assess employee satisfaction with their work environment and whether or not employees are living out the county's vision and values.

Analysis of ENT diagnoses in the National Ambulatory Care Survey

CSR gave technical assistance to Jose Mattos MD-MPH student at UVa. for a project analyzing data on ear nose and throat diagnoses from the National Ambulatory Care Survey a large annual data collectiion funded by CDC. The study focused on changes over time in presentation of asthma and other complaints separating data by demographic groups. Data for specific ailments and years had to be extracted from multiple NAMCS data sets. Due to the weighting scheme used in this data set complex sampling analysis methods in STATA needed to be applied to the custom-built final data set..

Reston Community Center Survey 2009 -- Design Phase

This phase of the 2009 Reston Community Center project was specifically for the purpose of designing and developing the project. Time was spent consulting with the client and the Reston Board of Supervisors on the content of the survey and the protocol for implementing the study which included a CSR experimental design. CSR worked directly with the Reston Community Center Director to define the experimental protocol which involved the use of an address-based sampling plan.

VDH SASS: Alternative septic regulations

In spring 2009 the Division of Onsite Sewage and Water Services in the Office of Environmental Health at the Virginia Department of Health (VDH) contracted with the Center for Survey Research (CSR) at the University of Virginia to design and conduct a survey of Virginia residents regarding proposed emergency regulations for alternative onsite sewage systems. In spring 2009 the Division of Onsite Sewage and Water Services in the Office of Environmental Health at the Virginia Department of Health (VDH) contracted with the Center for Survey Research (CSR) at the University of Virginia to design and conduct a survey of Virginia residents regarding proposed emergency regulations for alternative onsite sewage systems.

UVA IT Analysis 2009: Information Technology and the Future of the University.

CSR also consulted to UVA ITC as they prepared results for publication on their web page using the data from the 2008 survey of IT users which was titled Information Technology and the Future of the University. The survey involved advance letters to inform participants about the study and ask for their participation mailed on November 19 2008 to the 3 400 people in the sample. Letters to students contained a $2 bill as an incentive to participate following the principles of social exchange theory outlined in Dillman’s Tailored Design Method. Most of the letters were sent via UVA Messenger Mail while several hundred were sent to off-Grounds addresses by first class U.S. mail. The median length of time to complete the interview was 18 minutes. A total of 1 525 questionnaires were completed. The overall unweighted response rate for the survey was 44.9%. Among the sampling groups response rates were highest for undergraduates (57.8%) and lowest for graduate students (36.1%). With 1 525 (5.3%) of the estimated qualified reachable population of 29 012 responding the margin of error for questions answered by all respondents in this survey is ±2.4% at the 95% level of confidence.


This was a web-based survey of 23 employees of the University of Virginia Investment Management Company comparable to a previous survey in 2007. The questionnaire covered employee satisfaction with rewards; facilities; training; empowerment; teamwork; creativity; workplace environment; hiring and retention; directors managers and CEO; and overall satisfaction.

Fairfax County DFS 2009

The Fairfax County Department of Family Services survey is a client satisfaction survey. The survey is a self-administered paper survey that is mailed to clients’ home addresses. The survey was mailed to a random sample of 3500 clients. The survey also included a telephone follow-up to approximately 25% of the non-respondents. All questionnaires were made available in English and five additional languages: Vietnamese Farsi Spanish Korean and Arabic. This was the second survey conducted for the Fairfax County Department of Family Services.

Darden Surveys (2009 FY & SY surveys)

Since 2001 CSR has conducted data analysis of First year and Second Year student surveys for the Darden School. This year CSR was asked to do data analysis for the Second Year only. The analysis includes mean ratings and cross tabulations by demographic variables by year and comparison across years.

Loudoun County Needs Assessment

CSR and LCDFS collaborated to design three survey questionnaires. A) web-based survey of human services programs in the county to help understand the array of human services resources already in place b) mail survey sent to 2 200 households in Loudoun and c) “lobby survey” placed at ten human service agencies for clients to fill out and return anonymously._x000D__x000D_
Project design used a stakeholders workshop about and two focus groups to guide the creation of a viable instrument that was used for both main resident distribution and for the agency lobbies. CSR and LCDFS also added a community assets inventory to inform discussions about resources already in-hand. CSR provided all analysis and a full written report of the findings from the surveys.

PWC Immigration Supplement

Semi-structured tape recorded telephone interviews with selected residents of Prince William County to probe more deeply into opinions about the County’s illegal immigration enforcement policy. Results were analyzed qualitatively for use in the final report of the 2-year evaluation study of the policy carried out by CSR and PERF.
Project ID Title Principal Investigators
10.17 Chesterfield Citizen Satisfaction Survey 2010 James Ellis
1.037 Bedford Citizen Satisfaction 2002 Tom Guterbock
1.036 Urban Institute/Non Profits
1.032 ACRL 2001 Annual Survey of Academic and Research Libraries Tom Guterbock
1.029 Woodson Data Entry John Holmes
1.027 Policy Expectations Survey Dean Lacy & Phillip Paolino
1.024 DMV Customer Satisfaction Survey Tom Guterbock
1.023 AAPOR Certificates Tom Guterbock
1.022 Faculty Leave II - Rhoads Steven Rhoads Reston Community Center Citizen Survey Kate Wood
1.018 Darden 1st Year Tom Guterbock
1.017 AAPOR Short Course Evaluations Tom Guterbock
1.038 American Medical Student Association (AMSA) Tom Guterbock
10.01 Virginia Horse Industry Board James Ellis
10.15 Wharton School Alumni Survey Tom Guterbock
10.13 ASAP research on satisfaction with growth Tom Guterbock
10.12 HSF employees 2010 James Ellis
10.11 INTERQUEST 2010 Tom Guterbock
10.09 Shenandoah Growers Data Analysis Tom Guterbock
10.08 Crescent Hall Resident Survey Tom Guterbock
10.07 Darden Climate Survey 2010 James Ellis
10.06 PWC Citizen Survey 2010 Tom Guterbock
10.05 GrandAide Outcome Evaluation - Garson Tom Guterbock
10.04 Breastfeeding Clinical Trial Tom Guterbock
10.02 NIH Survey of IRB Members on Human Subjects Payments Tom Guterbock
1.015 Iceberg Part II Robert Spekman
1.013 ACRL Information Literacy Survey Tom Guterbock
.019 DMV Customer Satisfaction Survey Tom Guterbock
.016 PWC Customer Feedback Taskforce Tom Guterbock
.015 Monticello Impact Study Tom Guterbock & John Knapp
.014 Survey of American Political Culture Tom Guterbock
.013 Survey of Darden Faculty on Executive Education Tom Guterbock
.012 DMV Employee Survey Tom Guterbock
.009 Nutrition Needs Assessment for Child Care Providers in Virginia
.008 SAMSA II Tom Guterbock
. Sorensen - Survey on Campaign Conduct Tom Guterbock
.006 Covenant Marriage Steven Nock & James Wright
.004 Prince William County 2000 Citizen Satisfaction Survey Tom Guterbock & Kate Wood
.020 Appalachian Regional Commission- Consult Tom Guterbock
.026 Roanoke County Schools; 2001 Parent & Citizen Survey Kate Wood
1.012 Darden 2nd Year Tom Guterbock
1.008 Summer Session Tom Guterbock
1.006 Prince William County Citizen Satisfaction Survey Kate Wood & Kate Wood
1.005 Student Health - ALC Norming Study Tom Guterbock
1.003 Institute for Practical Ethics at UVA Ruth Bernheim
1.002 Political Obligation George Klosko & David Klein
.031 ACRL Annual Survey of Academic and Research Libraries Tom Guterbock
.030 Psychology Dept. - Data Entry Eric Turkheimer
.029 Prince William Co. - PPP Network Tom Guterbock
.028 National Gendered Attrition Joanne Cohoon & Sarah Turner