Rockville Employee

The first survey of this kind was conducted by the Center for Survey Research (CSR) in 2001. The main body of the questionnaire from 2001 was used, with the addition of new sections on work values and department ratings. The core questionnaire included a series of questions about the services in each department, primarily focusing on issues of quality, timeliness, and overall satisfaction, and two questions to determine the employees` length of service with the City and the department in which they work.
Year
2003
Area of Survey Study
Principal Investigator
Survey By Phone
No
Survey By Web
No
Survey By Mail
No
Survey In Person
No
Project ID
3.02
CSR Service Type