UVA ITC Customer Satisfaction Survey

This is the seventh annual mail-out survey to evaluate satisfaction with computing and telephone services provided by ITC to faculty staff graduate students and undergraduate students at UVA. The 1999 survey retained most of the new sections introduced in 1998 although minor wording changes and major sequencing changes were made. The 1999 survey was conducted by mail and for the first time via the Internet.
Sample
761 UVA faculty staff undergraduate and graduate students
Principal Investigators
Tom Guterbock
Sponsor
Information Technology and Communication University of Virginia
Project ID
1999.003
Year
1999