Fairfax DFS 2011

The Fairfax County Department of Family Services survey is a client satisfaction survey. The survey is a self-administered paper survey that is mailed to clients’ home addresses. The survey was mailed to a random sample of 3500 clients. The survey also included a telephone follow-up to approximately 25% of the non-respondents. All questionnaires were made available in English and five additional languages Vietnamese Farsi Spanish Korean and Arabic. This was the second survey conducted for the Fairfax County Department of Family Services.
Sample
Random sample of 3500 of the Fairfax County Department of Family Services clients.
Principal Investigators
James Ellis
Client Name
John Ruthinoski
Project ID
11.09
Year
2011