Albemarle DSS

Client satisfaction study conducted between July and October 2005. Questionnaires were sent to 2,000 DSS clients randomly selected from a list of all DSS clients. Of the 2,000 questionnaires mailed, 1,825 had valid addresses. Completed questionnaires were received from 663 respondents for a net response rate of 36.3%.
Year
2005
Area of Survey Study
Principal Investigator
Survey By Phone
No
Survey By Web
No
Survey By Mail
Yes
Survey In Person
No
Project ID
5.006
CSR Service Type