DMV Customer Satisfaction Survey

This is the second in a series of telephone surveys of Virginia residents who have used DMV services in the last year. The goal is to assess customer satisfaction with visits to DMV offices, use of mail services, telephone contacts, and use of the Internet.
Year
1998
Area of Survey Study
Principal Investigator
Survey By Phone
Yes
Survey By Web
No
Survey By Mail
No
Survey In Person
No
Project ID
1998.023
CSR Service Type