Fairfax DFS 2013

The Fairfax County Department of Family Services is a client satisfaction survey. The survey is a self-administered paper survey that is mailed to clients` home addresses. The survey was mailed to a random sample of 3500 clients. The survey also included a telephone follow-up to approximately 25% of the non-respondents. The questionnaire was translated into five additional languages beyond English (Vietnamese, Farsi, Spanish, Korean, and Arabic.)
Year
2013
Area of Survey Study
Principal Investigator
Survey By Phone
No
Survey By Web
No
Survey By Mail
Yes
Survey In Person
No
Project ID
13.12
CSR Service Type