Current Surveys

Charlottesville Gas SafetyFlicker the Flame at CSR

The City of Charlottesville has asked CSR to conduct a short survey of city and Albemarle county residents who are in the gas service area. The survey asks a series of questions aimed to learn more about the perceptions and reactions of people about their use of natural gas and their knowledge of gas safety procedures and practices.

Included in the study are also commercial enterprises that use natural gas, as well as excavators who regularly dig near gas lines.

This is third time CSR is conducting this type of survey for the City of Charlottesville Gas Division. Previous studies were conducted in 2010 and 2014. For more information about this study, please contact Shawn Bird (202-779-0259).

Fairfax NCS Survey

If you have been selected to participate in the Fairfax Neighborhood Community Services Customer Satisfaction Survey, we hope you will complete the survey. To those who have already completed the survey, thank you for your time and valuable feedback. If you have not yet taken the survey, it's not too late! You may either complete the replacement paper questionnaire mailed to you in late July or take the survey online. If you have misplaced your questionnaire and/or online access code, you can contact Kara Fitzgibbon (434-243-5224; for assistance.